NPR reviews

Pay is not competitive for the location for on-site workers at the two main offices. Middle and upper management is out of touch with worker burnout and life/work balance, holding regular surveys that are purely performative with no intention of bettering the worker experience. Many workers feel trapped in their role with nowhere to grow or expand except to management. IT is extremely disempowered and mismanaged, causing confusion between larger tasks and helping fellow workers. HR is similarly out of touch with worker experience, recently changing their name to "people team" as a smokescreen to deflect general inefficiency.

Salaries aren't competitive with market despite internal messaging stating so. Under-resourced and extremely lean - staff have to wear many hats. Some departments lack a clear vision and strategy leading to overall disorganization and frustration from employees. Unclear promotion practices. Some people are simply promoted to an opening while others have to go through the application and interview process. Equity reviews need improvement as some people with similar responsibilities have differing titles and therefore are in different pay ranges.