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NRC Health

Engaged Employer

NRC Health reviews

3.4

52% would recommend to a friend

(63 total reviews)
avatar

Trent Green

88% approve of CEO

44% positive business outlook

Ratings by category

3.9

Work/Life balance

3.4

Culture & values

3.3

Diversity & inclusion

3.3

Compensation and benefits

3.2

Career opportunities

2.9

Senior management

Ratings by demographic groups

Reviews by job title

63 reviews

Reviews about "Compensation"

Return to all reviews
3.0
Jul 25, 2023

Sinking Ship

Account development manager
Recommend
CEO approval
Business Outlook

Pros

My team was great, got along with everyone.

Cons

The company made some moves to change the commission structure which makes it very difficult to make money. They then introduced a new solution that did not get traction with potential clients. Didn't experience any growth and leadership making very questionable decisions. They also rarely promote within, especially if you're a lower level employee, no matter how great you do.

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NRC Health Response
2y
Thank you for your feedback. We know our teams and the associates within them are the driving force of what we do. We understand our new compensation structure was a shift away from a traditional commission plan, but ultimately the best way to provide the greatest experience for our customers as well as encourage teamwork and collaboration amongst our Growth Team. While our goal is to help our associates develop a career path within NRC Health (last year nearly 20% of our open positions were filled by current associates), sometimes we need to hire externally to provide the right experience and expertise for our teams. Thank you again for your review, and please contact associateexperience@nrchealth.com if you would like to provide additional comments.
1.0
Jun 21, 2023

A Dysfunctional Sinking Ship

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

~Front line associates are amazing ~Remote Work Environment ~ Company provides annual "empowerment funds" that associates can use however they want.

Cons

~NRC was once a great company but now is toxic and dysfunctional. Sales/Service runs the business. If you are on the delivery side (IT, production, operations), you are not valued in the organization. Sales/Service makes the decision and any resistance will cause you to be labeled as "difficult" or "resistance to change." ~Company as a whole is a political nightmare. The C-suite is infighting and select team members are part of the "boys club." Those on the in-crowd make all the decisions, regardless of the department. ~Lack of investment in technology

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NRC Health Response
3y
Thank you for your feedback and we're sorry you feel the delivery side of the organization is undervalued. We welcome any suggestions for improvement through our email at associateexperience@nrchealth.com or this quarter's engagement survey. Involvement in our Associate Lifestyle Feedback Groups can also provide a way for you to join in creating a culture of Human Understanding. For more information, please contact the associate experience team or the associate resource center found through your UKG portal.
5.0
May 4, 2023

Good

Frony end manager
Recommend
CEO approval
Business Outlook

Pros

Good place to work for

Cons

Pay could be little higher

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NRC Health Response
3y
Thanks for the 5 star review!
Viewing 10 - 12 of 63 Reviews
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