Does Namecheap pay their employees well?

According to anonymously submitted Glassdoor reviews, Namecheap employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Namecheap. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Namecheap?

80% of Namecheap employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Namecheap 4.0 out of 5 for work life balance, 4.3 for culture and values and 4.2 for career opportunities.

What are the top reviewed jobs at Namecheap?

Customer Service Representative (15) , Customer Support Representative (14) , Customer Support Specialist (9) , Technical Chat Support (9) , Manager (7) , Software Engineer (6) , Technical Support Engineer (5) , User Experience Designer (5) , Product Owner (4) , Project Manager (4) , Senior Software Engineer (4) , Team Leader (4) , Technical Support (4) , UX Designer (4) , Customer Service (3)

What are the pros of working at Namecheap according to real employee reviews?

"Good culture and teammates." ((in 18 reviews)); "Most of the team is great and goal orientated." ((in 13 reviews)); "+cool people and great atmosphere" ((in 9 reviews)); "Good place to work and great management" ((in 9 reviews)); "Great collaboration tools, and helpful colleagues." ((in 7 reviews))

What are the cons of working at Namecheap according to real employee reviews?

"Low salary for such a stressful and unhealthy job" ((in 12 reviews)); "No benefits for contractors and no development plan." ((in 7 reviews)); "No bonuses." ((in 3 reviews)); "Poor leadership that won't develop their people, and are not brave enough to stand up for what's right and fair." ((in 3 reviews))

What are the top reviewed Namecheap locations?

Reston , Phoenix , Turkey , Henderson , Miami , Boston , USAR Center

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Namecheap

Namecheap reviews

4.4

80% would recommend to a friend

(217 total reviews)

Richard Kirkendall

99% approve of CEO

89% positive business outlook

Ratings by category

4.3

Culture & values

4.2

Diversity & inclusion

4.2

Senior management

4.2

Career opportunities

4.0

Work/Life balance

3.8

Compensation and benefits

Namecheap has an employee rating of 4.4 out of 5 stars, based on 217 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Namecheap employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Reviews by job title

217 reviews

5.0

Aug 29, 2023

NA

Customer support representative

Recommend

CEO approval

Business Outlook

Pros

Amazing work culture and work-life balance

Cons

Mediocre salary. But for the work, it is acceptable.

Namecheap Response

Thank you very much for your review! We wish you all the best in your Namecheap journey.

4.0

Aug 23, 2023

Domain Customer Support

Customer support representative

Recommend

CEO approval

Business Outlook

Pros

give training structure documentation provide discounts for some external services (e.g. gym)

Cons

mediocre salary night shifts sick leaves are limited

Namecheap Response

Thank you very much for your review. We wish you all the best in your future career!

5.0

Aug 15, 2023

My experience

Customer support representative

Recommend

CEO approval

Business Outlook

Pros

people, schedule, flexibility, salary, career opportunities

Cons

nothing specific, maybe work with customers is not for everye

Namecheap Response

Thank you very much for your review, we wish you all the best in your future career!

Viewing 121 - 123 of 217 Reviews

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