Does National General Insurance pay their employees well?

According to anonymously submitted Glassdoor reviews, National General Insurance employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at National General Insurance. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at National General Insurance?

50% of National General Insurance employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated National General Insurance 3.0 out of 5 for work life balance, 3.0 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at National General Insurance?

Claims Adjuster (138) , Claims Representative (52) , Customer Service Representative (42) , Insurance Service Representative (34) , Insurance Sales Agent (33) , Insurance Agent (27) , Inside Sales Representative (24) , Sales Agent (18) , Sales (16) , Sales Representative (15) , Auto Claims Adjuster (14) , Sales Associate (14) , Software Developer (13) , Claims (12) , Claims Manager (12)

What are the pros of working at National General Insurance according to real employee reviews?

"Some good benefits and PTO." ((in 116 reviews)); "The pay was good and there are good hard working employees there" ((in 105 reviews)); "There are still great people that work for this company and help the organization to be tolerable." ((in 98 reviews)); "Good pay, fair treatment, work from home" ((in 91 reviews)); "Coworkers are great!" ((in 46 reviews))

What are the cons of working at National General Insurance according to real employee reviews?

"They treat you like a number and there’s no work life balance." ((in 54 reviews)); "Little or no training" ((in 45 reviews)); "If your manager was bad at their job and you mentioned it to General Manager/HR/Any Manager" ((in 42 reviews)); "inept mid to senior leadership with a eye on micro managing everything" ((in 27 reviews)); "So no bonuses for those doing a lot of the work." ((in 25 reviews))

What are employees saying about National General Insurance layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about National General Insurance layoffs and their outlook for job security at National General Insurance in 2026.

What are the top reviewed National General Insurance locations?

Winston-Salem , Cleveland , Dallas , Ontario , New York , Mesa , Fort Worth , Tampa , Charlotte , Nashville , Saint Louis , Everett , Buffalo , Chicago , Hillsboro , Atlanta , Portland , Miami , Farmers Branch , Phoenix , Raleigh , Irvine , Los Angeles , Baton Rouge , Greensboro , Houston , Saddle Brook , Knoxville , Williamsville , Garden City

National General Insurance reviews

3.2

50% would recommend to a friend

(1,622 total reviews)

Peter Rendall

52% approve of CEO

47% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

National General Insurance has an employee rating of 3.2 out of 5 stars, based on 1,622 company reviews on Glassdoor which indicates that most employees have a good working experience there. The National General Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

2K reviews

1.0

Mar 29, 2014

A joke on all levels!!!!

Claims representative

Recommend

CEO approval

Business Outlook

Pros

the more experienced and seasoned adjusters who have been in this business for years, we can all appreciate each other!

Cons

everything here is a CON! all the managers, new hire/trainees employees and human resources especially the one man who owns this god awful place! There's definitely ALOT of serious racism throughout the entire company for sure. They will hire the minorities to fill that quota but not for management.The EEOC needs to get on their job and shut this place down! Its horrible and a very hostile workplace to go to everyday. I have never worked for such a terrible place of employment before in my life. Although, they say the "south" is bad for minorities.

1.0

Mar 27, 2014

Hoping for the best, unfortunately, haven't seen it so far.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The Karfunkels have the money to make things happen.

Cons

Narcissistic managers; creativity is stifled; staff's opinions, concerns and suggestions are ignored. The culture is do what I tell you or else there is the door. Management by fear is the norm. Goals and objectives would be reasonable if not for the amount of work put on the staff.

National General Insurance Response

12y

At National General, we take employee concerns and issues seriously and are always interested in working to resolve them. We have been and are always working to improve our culture, however, we cannot effectively resolve concerns submitted anonymously. I encourage you to give me a call at 336-435-2563, if you are interested in discussing them more specifically. Chris Brooks, VP-HR

1.0

Feb 16, 2014

Poor Company with deception as a course of business.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Pays a bit more than other companies to get you in the door, Interesting working in downtown Cleveland, many top leaders are remote. Poised for public sale.

Cons

High turnover, lack of stability and leadership. Systems are not updated often enough and not intuitive to use. Raises are very low. Workloads are very high. Employees are not provided adequate performance improvement opportunities. Prospective employees...leave your current job at your own risk. 401K not as lucrative as other companies.

Viewing 1492 - 1494 of 1,622 Reviews

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