Is National Grid a good company to work for?

National Grid has an overall rating of 4.4 out of 5, based on over 3,207 reviews left anonymously by employees. This rating has increased by 7% over the last 12 months. 92% of employees would recommend working at National Grid to a friend and 88% have a positive outlook for the business. The best reviews about National Grid have been left by employees working as Lead Engineer , Lead Program Manager and Intern - Hourly .

Does National Grid pay their employees well?

According to anonymously submitted Glassdoor reviews, National Grid employees rate their compensation and benefits as 4.3 out of 5. Find out more about salaries and benefits at National Grid. This rating has improved by 7% over the last 12 months.

How satisfied are employees working at National Grid?

92% of National Grid employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated National Grid 4.4 out of 5 for work life balance, 4.3 for culture and values and 4.3 for career opportunities.

What are the top reviewed jobs at National Grid?

Analyst (109) , Engineer (78) , Manager (68) , Project Manager (65) , Intern (64) , Customer Service Representative (59) , Senior Analyst (53) , Power Systems Engineer (41) , Director (38) , Senior Engineer (32) , Lead Analyst (30) , Supervisor (22) , Associate Analyst (20) , Business Analyst (20) , Intern - Hourly (19)

What are the pros of working at National Grid according to real employee reviews?

"Good benefits and pay depending on department" ((in 305 reviews)); "Work life balance is good (as long as you hit deadlines and get your work done you can be flexible)." ((in 242 reviews)); "Generally great people to work with; majority want to do their job and do it well" ((in 217 reviews)); "Good pay and overtime overall" ((in 216 reviews)); "Culture is great and moving towards improving the electric grid every day" ((in 113 reviews))

What are the cons of working at National Grid according to real employee reviews?

"Poor management with no clear plans" ((in 117 reviews)); "Communication could be improved between senior leadership because sometimes their idea of a project goal/change doesn't some across clearly." ((in 47 reviews)); "Too many managers and directors making changes and barely implementing the changes and then change the overall plan altogether." ((in 46 reviews)); "Unorganised, poor communication, ever changing structure" ((in 31 reviews)); "Upper Management Can Loose Touch, some goals are unrealistic, can be stressful at times" ((in 29 reviews))

What are employees saying about National Grid layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about National Grid layoffs and their outlook for job security at National Grid in 2026.

What are the top reviewed National Grid locations?

Waltham , Syracuse , Brooklyn , New York , Boston , Northborough , Hicksville , Melville , Albany , Worcester , Providence , Buffalo , North Andover , Long Island-Queens , Lowell , Staten Island , Malden , Brentwood , Brockton , Greenpoint , Island Park , Northport , Westborough , Whitinsville , North Syracuse , Troy , Bellmore , Hewlett , Holtsville , Liverpool

National Grid reviews

4.4

92% would recommend to a friend

(2,735 total reviews)

Zoë Yujnovich

94% approve of CEO

88% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

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National Grid has an employee rating of 4.4 out of 5 stars, based on 2,735 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The National Grid employee rating is in line with the average (within 1 standard deviation) for employers within the Energy, Mining & Utilities industry (3.8 stars).

Reviews by job title

3K reviews

2.0

Aug 12, 2017

Negative culture that rips at your soul

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

A lot of the work has the potential to be very interesting, but politics and the overall climate of despair make it a very challenging and soul-crushing environment. However, you certainly learn a lot about yourself and human nature in general in such an environment. You can certainly take these life lessons and apply them elsewhere.

Cons

The pros are also cons, but all in all I learned a lot about myself and human nature in general.

1.0

Jul 29, 2016

This company is a disaster, but the IS/IT dept is just plain terrible

Senior analyst

Recommend

CEO approval

Business Outlook

Pros

I cant speak for the rest of the business, but Information Services Managers/Directors are never around, they are always traveling to the UK, Waltham or they work from home- everyone can do whatever they please here. Work from home option is available to everyone and this is what keeps most people in their places here. You can steal as much time as you want, no one will know ! its very easy to install "don't sleep" software on your computer , nothing is traced, and its also quite simple to run another business from your desk or from your home at National Grid,no one pays attention. Pay is pretty high for doing close to nothing all day.

Cons

IS managers have no idea what they are doing,all of them are old timers who are basically wasting away and dragging this business w them. Most of the IS business is outsourced or contracted out to different vendors, and these are the people who are running this company. These "managers" waste so much consumer money on traveling back and forth to the UK for "meetings" but nothing is ever accomplished. Their technology is from 1990 software is running windows Xp. Their infrastructure is so old,unsafe, and easily hacked.Their offices are disgusting, and there is zero employee morale.

1.0

Nov 24, 2009

National Grid Has Long Lost its touch

Network engineer

Recommend

CEO approval

Business Outlook

Pros

Nice new facility housing 1800+ employees in waltham mass. However the facility was put in a place where it make the commute unbearable for the majority of the employees. Many commute times to and from work are over 2 hours.

Cons

National Grid as a company has lost touch with the reality of their workers and support staff. They are a greedy company that no longer gives raises (not even cost of living) and they have started to nibble away at benefits over the last few years. You no longer get a pension working here. Management seems to only tell you what they want you to hear and not the realities of what their plans are which is a largely outsourced workforce so they can "increase shareholder value". This means - Hi we are cheap! The company used to be great before national grid bought New England Electric and people were happy and got along. National grid has sucked the life out of the company and its employees and now bring in a bunch of Indians to work cheaply to save a few bucks. Stay clear of national grid if you value your patience and you sanity.

Viewing 31 - 33 of 2,735 Reviews

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National Grid

National Grid reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Negative culture that rips at your soul

This company is a disaster, but the IS/IT dept is just plain terrible

National Grid Has Long Lost its touch

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Jobs at National Grid