National Grid reviews

4.4

91% would recommend to a friend

(2,741 total reviews)
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Zoë Yujnovich

91% approve of CEO

87% positive business outlook

National Grid has an employee rating of 4.4 out of 5 stars, based on 2,741 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The National Grid employee rating is in line with the average (within 1 standard deviation) for employers within the Energy, Mining & Utilities industry (3.8 stars).

Reviews by job title

3K reviews
5.0
Jan 12, 2024

Good Company

Recommend
CEO approval
Business Outlook

Pros

Good WLB and good healthcare

Cons

Not very high efficient management.

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National Grid Response
2y
Thank you for taking the time to share your feedback, it's really important to us to hear. We are committed to ensuring that all our colleagues enjoy a good work life balance and appreciate all the benefits we have to offer to support this so it's great to read you are making sure to prioritise these.
5.0
Jan 2, 2024
Recommend
CEO approval
Business Outlook

Pros

The pay is great, and that's really the biggest driving force for most people to stay. Your personal experience with workload and stress is highly dependent on your direct supervision and crew. Safety is well respected and anyone can call a stop to the job at any time if they don't feel like what's being done is safe. Upper levels of management don't seem to bother crews, but if there's an injury or preventable incident expect visits. Safety advocates are union lead and doesn't mean there is a freakout and work stoppage when they show up, they're not out to get you, they're there to assist in making sure you go home alright. Depending on what location your at overtime is manageable, and can generally be declined without being forced too often, but if you're junior guy, it can happen quite a bit early on. Overall, it's a good way to make 150k a year or more, again depending on location and overtime. Being on-call is anywhere from 85-140 a day depending on circumstance. Easy money, just stay near the phone. Your CDL for this position is totally paid for, and the company sends you to a school for it. Huge perk if something were to happen and you end up getting canned, but this position specifically only gives a CDL B. Overhead Linemen and Underground Cable Splicers get the CDL A. This job isn't as nuts and bolts as being a lineman or underground splicer, but Its mentally intensive at times when there's equipment failing and you have to be there at 4am to troubleshoot, diagnose, and then fix the equipment. At five years you have three weeks off, and there are opportunities to get more time, such as taking a beeper on a holiday, or coming in before your start time for assigned jobs. These add up, and can save you when you forget you have a wedding and already burned your vacation time without thinking about the other 9 months of the year. Employee stock purchase plan is an underutilized benefit from the company. You can buy stock in NG for a fifteen percent discount, and sit on it to avoid capital gains tax. NG is partnered with several auto and home insurance plans that give a discount to employees, and give an option to deduct the charges weekly straight from your check so you never have to worry about it again.

Cons

Employee satisfaction is highly location dependent, a worker from Worcester may have a totally different experience from a worker based in the Merrimack Valley. Depending on your feelings towards overtime, being a junior guy can be pretty terrible for a few years. You may be forced on holidays to on-call and to work overtime that others don't want. If you're a go-getter this generally isn't a problem. I do not have this problem currently but previous jobs in the company have had very cliquey crews that are outwardly aggressive to people they don't like. It's the type of people that trades often attract, but the paycheck makes it better. This particular job takes quite a long time to learn, and often you will do something in spurts of six months, only to not touch that same thing for three years. This job specifically is not for the dyslexic, there is massive amounts of orders you have to take from electrical system operators that need to be followed to the T and any deviation from the way the order is given can lead to months of retraining and removal from overtime. Not to mention severe discipline. Certain bosses can be stingy with spending money, this can be a problem when specific bosses refuse to put apprentices on overtime. This sounds like it makes sense, as you would think the apprentice isn't going to be able to do much anyway, but overtime is often spent time fixing things that have broken, troubleshooting, or taking complicated orders from dispatchers, and all these things are the bread and butter of the position. Very average retirement plans for newer employees. Pensions have been removed from all new employees, and you will only have an average 401k to fall back on at retirement, this can be detrimental to new hires who are older. This position only grants a CDL B, not an A which is fine if you never leave the company or this position, but if you decide after retirement you'd like to do some driving a couple days a week in a CDL vehicle, then your options are limited. Supervisors can have serious boughts of power tripping. Generally speaking this can be handled by the union, but if they're not *technically* breaking any rules of the contract than there is nothing you can do about it. Some bosses will jam you up for very simple things, and this is totally dependent on where you are, and there's no way to know youre up the creek until you're in the canoe. Supervisors with no knowledge in the job. Now many bosses did come from the union and know how to perform all job functions well, but many, many others do not. There is currently almost zero incentive for a union member to go into supervision. There is no management pension, and they only make ten percent more than a foreman, which sounds like a lot, until overtime is factored in, then union workers end up making more. The problem that arises with this is that now the company must hire from the outside to fill leadership roles, which means you could have someone who worked at Verizon splicing fiber optic for ten years telling you that you are doing your job poorly. You can die here. This isn't hyperbole, and the reason safety is taken so seriously is because if you do make a mistake and somehow touch energized lines, there is a huge chance that you will die, and if you don't, you will most likely be horribly burned and scarred. Take it slow. I know Iisted a lot of cons, but I plan to stay here until I'm retired or dead. Preferably the former.

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