Is National Grid a good company to work for?

National Grid has an overall rating of 4.4 out of 5, based on over 3,213 reviews left anonymously by employees. This rating has increased by 5% over the last 12 months. 92% of employees would recommend working at National Grid to a friend and 88% have a positive outlook for the business. The best reviews about National Grid have been left by employees working as Lead Engineer , Lead Program Manager and Intern - Hourly .

Does National Grid pay their employees well?

According to anonymously submitted Glassdoor reviews, National Grid employees rate their compensation and benefits as 4.3 out of 5. Find out more about salaries and benefits at National Grid. This rating has improved by 5% over the last 12 months.

How satisfied are employees working at National Grid?

92% of National Grid employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated National Grid 4.4 out of 5 for work life balance, 4.4 for culture and values and 4.3 for career opportunities.

What are the top reviewed jobs at National Grid?

Analyst (109) , Engineer (78) , Manager (68) , Project Manager (65) , Intern (64) , Customer Service Representative (59) , Senior Analyst (53) , Power Systems Engineer (41) , Director (38) , Senior Engineer (32) , Lead Analyst (30) , Supervisor (22) , Associate Analyst (20) , Business Analyst (20) , Intern - Hourly (19)

What are the pros of working at National Grid according to real employee reviews?

"Good benefits and pay depending on department" ((in 324 reviews)); "Work life balance is good (as long as you hit deadlines and get your work done you can be flexible)." ((in 236 reviews)); "Generally great people to work with; majority want to do their job and do it well" ((in 208 reviews)); "Good pay and overtime overall" ((in 195 reviews)); "Culture is great and moving towards improving the electric grid every day" ((in 120 reviews))

What are the cons of working at National Grid according to real employee reviews?

"Poor management with no clear plans" ((in 120 reviews)); "Needs to have better development opportunities for people who want to get into senior leadership." ((in 47 reviews)); "Too many managers and directors making changes and barely implementing the changes and then change the overall plan altogether." ((in 45 reviews)); "lack of communication, too many hands in the pot" ((in 31 reviews)); "Upper Management Can Loose Touch, some goals are unrealistic, can be stressful at times" ((in 30 reviews))

What are employees saying about National Grid layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about National Grid layoffs and their outlook for job security at National Grid in 2026.

What are the top reviewed National Grid locations?

Waltham , Syracuse , Brooklyn , New York , Boston , Northborough , Hicksville , Melville , Albany , Worcester , Providence , Buffalo , North Andover , Long Island-Queens , Lowell , Staten Island , Malden , Brentwood , Brockton , Greenpoint , Island Park , Northport , Westborough , Whitinsville , North Syracuse , Troy , Bellmore , Hewlett , Holtsville , Liverpool

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National Grid

National Grid reviews

4.4

92% would recommend to a friend

(2,741 total reviews)

Zoë Yujnovich

94% approve of CEO

88% positive business outlook

Ratings by category

4.5

Diversity & inclusion

4.4

Culture & values

4.4

Work/Life balance

4.3

Compensation and benefits

4.3

Career opportunities

4.0

Senior management

National Grid has an employee rating of 4.4 out of 5 stars, based on 2,741 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The National Grid employee rating is in line with the average (within 1 standard deviation) for employers within the Energy, Mining & Utilities industry (3.8 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

4.0

Jun 11, 2015

Caring employer

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Opportunities to make a contribution. String corporate responsibility with local communities

Cons

Risk Averse -continues to reward people that are afraid to make decisions, but prepared to penalise those that reach for the stars but don't quite get there!

5.0

Jun 11, 2015

Development Manager

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

I was given a large amount of freedom to do my job with just the right amount of guidance which provided my motivation to do everything to the best of my ability. Management were always supportive of my actions & understood why I had chosen a specific path.

Cons

There used to be jealously from the younger members of staff who believed that they knew everything. The younger members of the department seemed to lack motivation.

3.0

Jun 11, 2015

It is a regulated utility after all...

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

National Grid are undoubtedly a good company to work for, in the sense that they will, by and large, look after you and although they've had to move with the times they still have a very benevolent streak. They are stable, so job security is high, and benefits are generous. There is no longer a final salary pension but what they do have stands up well in the market.

Cons

It's slow-moving, conservative and if you're ambitious, management is crowded and the inherent conservatism means that if you come in from the outside you will have to change your definition of career progression. It is not a commercial environment - a small core of 'commercial' people deal with the ins and outs of making money while everyone else is there primarily to keep things running and it is hard to connect with the business model. Its definitely not an exciting business. It is also very political. I've been in many businesses as an employee or consultant and NG is right up there. But I'd say that there's nothing inherently bad about NG - just think very carefully about whether you will fit in and enjoy working there before joining.

Viewing 2536 - 2538 of 2,741 Reviews

Jobs at National Grid

Control Center Operator

Regional Security Manager

Trainer, Kraken Customer Operations