National Grid reviews

4.4

92% would recommend to a friend

(2,740 total reviews)
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Zoë Yujnovich

94% approve of CEO

88% positive business outlook

National Grid has an employee rating of 4.4 out of 5 stars, based on 2,740 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The National Grid employee rating is in line with the average (within 1 standard deviation) for employers within the Energy, Mining & Utilities industry (3.8 stars).

Reviews by job title

3K reviews
3.0
Jun 2, 2015
Recommend
CEO approval
Business Outlook

Pros

Lots of opportunity to move around in the company Great benefits for your family Very flexible work environment Friendly people Not at all stressful

Cons

Company jumps from one operating model or management style to another all the time. Will we still be doing Process Excellence, Performance Excellence, and Performance Hubs in 2 years? 5 years? 10 years? Maybe. No. Definitely not. Company is running out of money and can't file a rate case because our finance/accounting system doesn't work. Company brings in new executives to freshen up the place, but they all get broken by the old-timer executives and made to conform.

1.0
May 31, 2015

Saddest place I ever worked

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Not too much back stabbing and such. Generally speaking employees are nice, but have a very blue collar feel and mentality about them.

Cons

No money to spend on badly needed infrastructure, including IT. Ancient systems (40+ years old) and no money to upgrade or improve them. Mentality & focus of the employees, esp mgmt, is not aligned with making everyday working conditions better, but rather to deliver a consistent ROE to shareholders - at the cost of thousands of employees' ability to do their job everyday. They spend inordinate amounts of money on "Safety" related ad campaigns and such, but IT systems which are decrepit, require workarounds everyday, etc...no money to replace or properly repair them. They did such an outstandingly poor job in outsourcing IT work, their employees despise IT and just find ways to work around every IT situation they are presented with. No growth opportunities. People have done the same job here for 20, 30, 40 years...and their ability to embrace change is reflected in that fact. The avg employee age across Grade Bands for the various jobs is over 50 yrs old. They struggle to get any decent young employees who have fresh ideas or vision.

1.0
May 27, 2015

Poor Management Combined with Old Boy Mentality

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Unfortunately there are no real pros until you hit mid management, at which point stock and profit sharing become part of your package. Until then There are no "pros" to working at National Grid USA.

Cons

Pay is significantly lower than private industry market level for most employees, speaking for engineers, analysts, project managers, and communications. The company goes through a "purge" roughly every four years at this point, and lays off a large portion of the employees. Upper management has a very one way street approach to communication, with the information that is filtered down abstract, non-committal, and usually only involving how poor performance has been.

Viewing 2542 - 2544 of 2,740 Reviews

Glassdoor has 3,212 National Grid reviews submitted anonymously by National Grid employees. Read employee reviews and ratings on Glassdoor to decide if National Grid is right for you.