Does National Interstate pay their employees well?

According to anonymously submitted Glassdoor reviews, National Interstate employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at National Interstate. This rating has been stable over the past 12 months.

How satisfied are employees working at National Interstate?

76% of National Interstate employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated National Interstate 4.2 out of 5 for work life balance, 4.0 for culture and values and 4.1 for career opportunities.

What are the top reviewed jobs at National Interstate?

Claims (13) , Claims Adjuster (6) , Claims Specialist (6) , Underwriter (6) , Claims Supervisor (4) , Claims Representative (3) , Marketing Representative (3) , Senior Claims Examiner (3) , Underwriter I (3) , Analyst (2) , Anonymous (2) , Claims Examiner (2) , Compliance Specialist (2) , Data Scientist (2) , Manager (2)

What are the pros of working at National Interstate according to real employee reviews?

"Most people are great" ((in 24 reviews)); "Good benefits and hybrid work arrangements." ((in 15 reviews)); "Hybrid Schedule leads to good work/life balance" ((in 12 reviews)); "Company culture is great." ((in 7 reviews)); "Campus is great" ((in 7 reviews))

What are the cons of working at National Interstate according to real employee reviews?

"Many of the processes could easily be streamlined but management seemed to think “not my problem” since they didn’t directly have to deal with it." ((in 13 reviews)); "Pay is low and hard to refer someone to this company" ((in 10 reviews)); "Upper management is absolutely atrocious and are all out to stab each other in the back so they can advance." ((in 7 reviews)); "Salary is a little lower than market." ((in 5 reviews)); "There’s no diversity." ((in 5 reviews))

What are employees saying about National Interstate layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about National Interstate layoffs and their outlook for job security at National Interstate in 2026.

What are the top reviewed National Interstate locations?

Richfield , Cleveland , Cincinnati , Virginia Beach , Fenton , San Diego , Hyattsville , Orange

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National Interstate

Part of Great American Insurance Group

National Interstate reviews

4.1

76% would recommend to a friend

(215 total reviews)

Tony Mercurio

87% approve of CEO

69% positive business outlook

Ratings by category

4.2

Work/Life balance

4.1

Career opportunities

4.0

Culture & values

4.0

Diversity & inclusion

4.0

Senior management

3.6

Compensation and benefits

National Interstate has an employee rating of 4.1 out of 5 stars, based on 215 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The National Interstate employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

215 reviews

5.0

Apr 25, 2025

Great company

Senior production underwriter

Recommend

CEO approval

Business Outlook

Pros

Great management, very honest and open about performance. Great team. Great work life balance

Cons

Slow on tech roll out. Pay could be higher

5.0

Dec 12, 2024

Great company loaded with awesome people

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

They value and promote work/life balance. The corporate headquarters is beautiful and has an awesome coffee shop, cafeteria and fitness facility. Many of my best friends work here - there are many "work hard/play hard" moments. Overall it's an awesome culture. Part of the Great American family of companies, which is rock solid financially and a great employer. Also, National Interstate specializes in captives, which make insurance more interesting and rewarding to manage and sell. They promote heavily from within, which helps preserve the culture.

Cons

Systems have always been behind the curve, but we're spending a ton of money on some upgraded systems. Pay is not top of the industry but the company has moved the needle meaningfully and top performers get rewarded.

5.0

Oct 10, 2024

Really Good

Accountant

Recommend

CEO approval

Business Outlook

Pros

People, Culture, WLB, Pay is solid.

Cons

Pay could be better. Need to hire more people

Viewing 121 - 123 of 215 Reviews

Jobs at National Interstate

Claims Specialist Bodily Injury- Remote

Claims Specialist Bodily Injury- Remote

Workers Comp Senior Claims Rep Remote-NJ PA MA

Workers Comp Senior Claims Rep Remote-NJ PA MA

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Great company

Great company loaded with awesome people

Really Good

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