Does National Interstate pay their employees well?

According to anonymously submitted Glassdoor reviews, National Interstate employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at National Interstate. This rating has been stable over the past 12 months.

How satisfied are employees working at National Interstate?

76% of National Interstate employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated National Interstate 4.2 out of 5 for work life balance, 4.0 for culture and values and 4.1 for career opportunities.

What are the top reviewed jobs at National Interstate?

Claims (13) , Claims Adjuster (6) , Claims Specialist (6) , Underwriter (6) , Claims Supervisor (4) , Claims Representative (3) , Marketing Representative (3) , Senior Claims Examiner (3) , Underwriter I (3) , Analyst (2) , Anonymous (2) , Claims Examiner (2) , Compliance Specialist (2) , Data Scientist (2) , Manager (2)

What are the pros of working at National Interstate according to real employee reviews?

"Most people are great" ((in 25 reviews)); "Great culture" ((in 13 reviews)); "Good benefits and hybrid work arrangements." ((in 12 reviews)); "Great work life balance" ((in 11 reviews)); "Nice campus with convenient access to highways" ((in 8 reviews))

What are the cons of working at National Interstate according to real employee reviews?

"Pay is low and hard to refer someone to this company" ((in 12 reviews)); "Many of the processes could easily be streamlined but management seemed to think “not my problem” since they didn’t directly have to deal with it." ((in 12 reviews)); "Upper management is absolutely atrocious and are all out to stab each other in the back so they can advance." ((in 7 reviews)); "Salaries probably average at best, but overall benefits package is solid and improving" ((in 5 reviews)); "There’s no diversity." ((in 5 reviews))

What are employees saying about National Interstate layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about National Interstate layoffs and their outlook for job security at National Interstate in 2026.

What are the top reviewed National Interstate locations?

Richfield , Cleveland , Cincinnati , Virginia Beach , Fenton , San Diego , Hyattsville , Orange

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National Interstate

Part of Great American Insurance Group

National Interstate reviews

4.1

76% would recommend to a friend

(215 total reviews)

Tony Mercurio

87% approve of CEO

69% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (215 reviews)

Ratings by demographic groups

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National Interstate has an employee rating of 4.1 out of 5 stars, based on 215 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The National Interstate employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

215 reviews

5.0

Jul 15, 2024

Great place to work

Claims specialist

Recommend

CEO approval

Business Outlook

Pros

Manageable caseload, great pay, benefits, responsive leadership

Cons

A lot of reporting and low authority

5.0

Jul 11, 2024

Great Company that has adapted with the times

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

- Hybrid Schedule leads to good work/life balance - Expectations are set - Great Campus - Trust in leadership

Cons

- Alot of red tape sometimes when trying to push through changes, promotions, etc.

5.0

Jun 19, 2024

Great Company

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great career growth and collaborative team.

Cons

I do not have any cons at the moment.

Viewing 124 - 126 of 215 Reviews

Jobs at National Interstate

Claims Specialist Bodily Injury- Remote

Claims Specialist Bodily Injury- Remote

Workers Comp Senior Claims Rep Remote-NJ PA MA

Workers Comp Senior Claims Rep Remote-NJ PA MA

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Great place to work

Great Company that has adapted with the times

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