Is National Life Group a good company to work for?

National Life Group has an overall rating of 3.9 out of 5, based on over 484 reviews left anonymously by employees. This rating has been stable over the past 12 months. 69% of employees would recommend working at National Life Group to a friend and 73% have a positive outlook for the business. The best reviews about National Life Group have been left by employees working as Intern , Director and Customer Service Representative .

Does National Life Group pay their employees well?

According to anonymously submitted Glassdoor reviews, National Life Group employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at National Life Group. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at National Life Group?

69% of National Life Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated National Life Group 3.7 out of 5 for work life balance, 3.9 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at National Life Group?

Intern (20) , Customer Service Representative (15) , Director (11) , Case Manager (9) , Insurance Agent (9) , Actuarial Analyst (7) , Actuarial Intern (5) , Financial Advisor (5) , Project Manager (5) , Team Lead (5) , Team Manager (5) , Underwriter (5) , Anonymous (4) , Contact Center Representative (4) , Internal Sales Associate (4)

What are the pros of working at National Life Group according to real employee reviews?

"The company seems to really care about their employees and they have a great culture." ((in 71 reviews)); "There are some great people you can meet within the company who are genuinely so supportive and helpful." ((in 51 reviews)); "Great benefits and awesome company overall" ((in 45 reviews)); "I enjoyed working here and had a good work/life balance." ((in 10 reviews)); "CEO is a great leader" ((in 10 reviews))

What are the cons of working at National Life Group according to real employee reviews?

"Fake people and low pay" ((in 17 reviews)); "The Salary is low but on par with most smaller companies." ((in 10 reviews)); "If you are a person of color, that means you have to watch your tone and you cannot be the slightest honest with upper management as they take any feedback as non" ((in 9 reviews)); "Some managers, manage up and focus less on their direct reports." ((in 6 reviews)); "Opportunities for Growth and corporate politics" ((in 4 reviews))

What are the top reviewed National Life Group locations?

Montpelier , Addison , Dallas , Burlington , New York , Chicago , Corona , Houston , Los Angeles , San Diego , Atlanta , Sunrise , Red Bank , White Plains , Phoenix , Irving , Southlake , San Antonio , Stowe , Barre , Essex , South Burlington , Indianapolis , Irvine , Orange , San Jose , Hanover , Seattle , Baltimore , Silver Spring

National Life Group reviews

3.9

69% would recommend to a friend

(408 total reviews)

Mehran Assadi

73% approve of CEO

73% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (408 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

National Life Group has an employee rating of 3.9 out of 5 stars, based on 408 company reviews on Glassdoor which indicates that most employees have a good working experience there. The National Life Group employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

408 reviews

5.0

Jun 6, 2022

Pleasantly surprised

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

I have only been with the company for under a year and in that short time I have to say I have been pleasantly surprised by the Sr Leadership and CEO on more then one occasion. I wont go into details as to what it was that surprised me but each time it happened I couldn't help but stop and think to myself 'there is no way my last employer would have done that!'. The leadership of this company from CEO Mehran Assadi on down continue to show that they care about the people that make up to company. The old saying the grass isn't always greener on the other side definitely isn't true in this case. The grass is not only greener but has a lot fewer weeds as well.

Cons

In the time that I have been here I haven't found any Con's

5.0

Jun 6, 2022

Great Enviorment

Client services manager

Recommend

CEO approval

Business Outlook

Pros

Great environment to work in. They actually live up to their company culture.

Cons

Had no real issues working with this company.

3.0

Jun 2, 2022

Lots of Wasted Potential

Contact center representative

Recommend

CEO approval

Business Outlook

Pros

Managers and coworkers are amazing, I love being able to talk with them and share my thoughts with them, especially when I first started Pay is decent for the area Lots of Benefits good health insurance

Cons

We have had an unsupported boom in business and although we have made a lot of money our processes have suffered greatly, we have processing times for customers that are laughably long compared to our competition and instead of trying to deal with it at a systemic level it feels like they are trying to crush the results out of their employees piling on more responsibilities and expectations. I also see as time goes on my voice matters less and less and I have seen morale crash in my department

Viewing 157 - 159 of 408 Reviews

Jobs at National Life Group

Payment Center Customer Service Rep

Payment Center Customer Service Rep

Safety & Security Associate (Full or Part Time)

Contact Center Service Specialist (Spanish Speaking)- Start Date August 31, 2026