Nationwide reviews

3.8

71% would recommend to a friend

(5,423 total reviews)

Kirt Walker

77% approve of CEO

64% positive business outlook

Nationwide has an employee rating of 3.8 out of 5 stars, based on 5,423 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nationwide employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

5K reviews
1.0
Aug 2, 2012
Recommend
CEO approval
Business Outlook

Pros

-Decent pay - they hire anyone that applies and can talk and type at same time (because of large turnover) - most co workers will help you and will listen to you and explain things about why things are the way they are

Cons

- No raises - It is not sales it is a call center - they do not leave you alone and expect you to be taking call after call after call and be on phone 90% of your shift ( if you sell like i did its hard to do because you have to note and follow up on all sales) - 1 manager and he is over worked and is a yes sir guy - ran by people above the manager that has never worked in a sales center enviorment and just bases changes on stats that they think will work - Agents have no say in anything - one day you have your job and next you slip up once on anything you are gone - breaks and lunches and even bathroom breaks are scheduled and you have to stick to your schedule - Everyone makes the same amount of base money... from just starting to senior agent... only way to make money is commison and if you dont get that pay is not that good - You get vacation time but VERY hard to use... the vacation calender fills up 3 or 4 months in advance and they alow for 2 people out of 150 people off each day so 14 hours available daily for almost 150 agents. So if you need a weekend off GOOD LUCK - If vacation calender is full and you need it off even 3 months in advance and cant get it off because the day is full you get occurences and 4 of those a year you get fired. - sales agents are blacklisted so you cant move up to a different position in nationwide if you are in sales unless you know someone

1.0
Jul 12, 2012
Recommend
CEO approval
Business Outlook

Pros

Good general benefit package for employees at all levels. Incentive comp, however, is problematic, and continuation of defined benefit pension plan is silly.

Cons

High percentage of executive comp tied to performance of other divisions randomizes annual income. HR has been compromised to an embarrassing extent. Extremely top-heavy, with the negative effects one would expect. Upper management has been too static and is out of touch. Prima donas and fiefdoms abound.

2.0
May 21, 2012
Recommend
CEO approval
Business Outlook

Pros

Fairly good work environment as far as equipment, desk etc in some parts of the company. Other parts of the company forget it. Semi ok health benefits.

Cons

Yearly evaluation process (EPMP) is a complete waste of employees time. Day to day employees have to fill out evaluations at end of year, which is supposed to be used for raises etc. Unknown to most employees is that raises and ranking in the system, were already determined months before the reviews are filled out by employees. Nothing the employees fill in is used for increases. Most upper management seems to be out of touch. Average employees will never get promoted based on merit or ability, almost all promotions are done based on the buddy system, which has lead to many people being in positions they are not really qualified to be in.

Viewing 298 - 300 of 5,423 Reviews

Glassdoor has 6,085 Nationwide reviews submitted anonymously by Nationwide employees. Read employee reviews and ratings on Glassdoor to decide if Nationwide is right for you.