Nationwide reviews

3.8

71% would recommend to a friend

(5,420 total reviews)

Kirt Walker

77% approve of CEO

63% positive business outlook

Nationwide has an employee rating of 3.8 out of 5 stars, based on 5,420 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nationwide employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

5K reviews
2.0
Oct 8, 2018
Recommend
CEO approval
Business Outlook

Pros

Coworkers are all relatively young (because turnover is so high) so it keeps a fun vibe around the office and there are opportunities to make friends. Within each team there is a lot of support and coworkers are all extremely helpful. I lucked out and got a great manager.

Cons

Where to begin.... overwhelming work load that will absolutely crush your sprit if you're used to your hard work paying off. Completely different standards between managers and no one seems to know what the correct work flows or expectations are. No opportunity for advancement within the company. The AD literally told us to move to Columbus if we wanted to stay with Nationwide. It's typical corporate America where the people in charge are so disconnected they have no idea what we even do and believe they can continue to force more out of people who are already struggling to keep their head above water. Management tries to do nice things like surprise us with ice cream to keep morale up but associates on the floor are already so disillusioned and apathetic it doesn't make a difference.

5.0
Feb 15, 2018
Recommend
CEO approval
Business Outlook

Pros

PTO, Flexible days off, Bonuses, Health Insurance, Employee Assistance Programs, Work from Home available.

Cons

Schedules are based on tenure more than anything, some members of Management are clueless as to how things work!

1.0
Nov 16, 2021
Recommend
CEO approval
Business Outlook

Pros

Pretty good PTO to start

Cons

Since Covid and the shift to WFH, the entire NILC department has been turned into Big Brother. Every single second of your time is micromanaged and watched like a hawk. You have 4 hours to work on your own claims, and 4 hours where you take inbound calls on other peoples claims. It has essentially become a call center. Nobody in the department enjoys the new format and so people have been dropping like flies. This leaves the workload even heavier for those of us still around. Customers are waiting on the phones for 1+ hours at a time and are understandingly frustrated with the new system. Rather than fix the broken system, they just demand more time from us on the phones. It’s not at all the same job as when I started 2 year ago and it’s only getting worse. The entire organization is going downhill and it’s become a stressful place to work for not enough money.

Viewing 7 - 9 of 5,420 Reviews

Glassdoor has 6,081 Nationwide reviews submitted anonymously by Nationwide employees. Read employee reviews and ratings on Glassdoor to decide if Nationwide is right for you.