Does Navy Exchange pay their employees well?

According to anonymously submitted Glassdoor reviews, Navy Exchange employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Navy Exchange. This rating has been stable over the past 12 months.

How satisfied are employees working at Navy Exchange?

57% of Navy Exchange employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Navy Exchange 3.4 out of 5 for work life balance, 3.4 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Navy Exchange?

Sales Associate (104) , Cashier (20) , Department Manager (14) , Sales Associate/Cashier (14) , Supervisor (11) , Manager (10) , Retail Sales Associate (10) , Store Worker (10) , Warehouse Worker (9) , Merchandiser (8) , Retail Sales Clerk (8) , Customer Service Representative (7) , Assistant Buyer (6) , Supervisory Sales Clerk (5) , Intern (4)

What are the pros of working at Navy Exchange according to real employee reviews?

"Great Benefits and Privileges" ((in 80 reviews)); "Great people and always busy." ((in 44 reviews)); "They have flexible schedules and hybrid positions." ((in 14 reviews)); "Good work environment and people" ((in 13 reviews)); "Job security, flexibility, fun atmosphere, family environment, privilege to shop at the store, meet lots of people." ((in 11 reviews))

What are the cons of working at Navy Exchange according to real employee reviews?

"Low pay and no availability for full time status" ((in 86 reviews)); "poor management and very hot" ((in 53 reviews)); "The higher level managers don't treat their employees that well." ((in 20 reviews)); "5) Favoritism again." ((in 13 reviews)); "They offered NO training then blamed ME for not having training." ((in 11 reviews))

What are employees saying about Navy Exchange layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Navy Exchange layoffs and their outlook for job security at Navy Exchange in 2026.

What are the top reviewed Navy Exchange locations?

Virginia Beach , San Diego , Norfolk , Honolulu , Pensacola , Annapolis , Jacksonville , Bethesda , Great Lakes , Pearl Harbor , Bremerton , Groton , Newport , Lemoore Nas , Santa Rita , Patuxent River , Oak Harbor , Portsmouth , Chino , Fallon , Silverdale , Nas Whidbey , Chesapeake , Suffolk , Agana Heights , Corpus Christi , Memphis , Lemoore , Port Hueneme CBC Base , Monterey

Navy Exchange reviews

3.3

57% would recommend to a friend

(665 total reviews)

R. J. BIANCHI

78% approve of CEO

50% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (665 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Navy Exchange has an employee rating of 3.3 out of 5 stars, based on 665 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Navy Exchange employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

665 reviews

4.0

Oct 22, 2013

Great company to work with!

Front desk clerk

Recommend

CEO approval

Business Outlook

Pros

Worked for the Navy Inns. Your customers are the nicest people you'll ever meet. Miltary both active duty and retired were like family. You are part of a big operation that serves the military and also gives back to the military members.

Cons

Facility and Buildings needs to be updated.

4.0

Sep 27, 2013

good company but pay not great

Supervisory sales clerk

Recommend

CEO approval

Business Outlook

Pros

good benefits for part-time, full-time position. you have job security in the company.

Cons

You have to deal with dramas about your co-workers at work. Pay is fair.

5.0

Sep 24, 2013

Once in management, the job is great!

Management

Recommend

CEO approval

Business Outlook

Pros

* Job security * Good work/life balance * Decent benefits beyond medical, dental and pension * Tax free shopping benefit and the exchange * Career opportunities are there for those with ambition

Cons

* In some locations, too many chiefs and not enough Indians * Unbalanced, unrealistic customer service / task expectation inhibits productivity * Due to change in culture in the NEX system, there is a vast difference in the skill set and ambition level between tenured employees and new hires

Viewing 634 - 636 of 665 Reviews

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Jobs at Navy Exchange

Navy Exchange

Navy Exchange reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Great company to work with!

good company but pay not great

Once in management, the job is great!

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Jobs at Navy Exchange