Navy Exchange reviews

3.3

57% would recommend to a friend

(665 total reviews)

R. J. BIANCHI

78% approve of CEO

50% positive business outlook

Navy Exchange has an employee rating of 3.3 out of 5 stars, based on 665 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Navy Exchange employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

665 reviews
1.0
Jun 4, 2011
Recommend
CEO approval
Business Outlook

Pros

You get the same price on goods that the military does (without tax) and you can use military and manufacturers coupons together. Also, you can price match anything as long as its the same model/make/item. You can get the item for a cheaper price and not pay tax on top of that.

Cons

They never acknowledged break times. If you did not go at your time (due to heavy workload), then some managers did not care or reschedule you for your break and you simply "missed out" because you were too busy . Another thing is you have to have scheduled breaks. The pay is extremely low. They start at minimum wage. I got paid $7.50. A supervisor gets paid approx. one dollar more than that and have to assume much responsibility. So it is not even worth it to move up. The reason they pay low is probably because most people that work there are military dependents and/or disabled. They feel dependents already have someone making a steady paycheck and they have benefits. What the NEX does is hire you as a "flexible" employee where you work as much as a full time employee and no benefits. Some employees have been flexible for 9 years! These are mainly the disabled/elderly employees that the NEX seems to take advantage of for sure. It is not considered part of the government and they pay almost as much as a non-profit would. It is part of the MWR so the funds are circulated back into the navy for the sailors wellness and recreational purposes. However, they do not take into account that many that work there are military family and very low pay, long hours, no breaks, poor management do not add to the welfare of the military.

2.0
May 30, 2011
Recommend
CEO approval
Business Outlook

Pros

- I've worked in various stores and in every one of them there has always been a good mix of people. Diversity is very much embraced. - Management is extremely good about working the schedule for your advantage. - Decent starting pay, but very little opportunity for a pay raise as your time with the company and skills progress. - Decent benefits and a lot of days of leave w/ pay available to FT. - Working for a good cause. Generally it feels good helping out servicemen, their dependents, and retirees, especially when you're working overseas and you're the only bit of home they've got. It's also nice knowing that a good part of what the NEX makes goes into supporting MWR programs, which greatly enhance the quality of life of those in the military. Having grown up a military brat overseas, I have a great appreciation for programs like these that made living overseas a little easier. - You get NEX shopping privileges. Tax free shopping, competitive prices, as well as a great price matching policy can save you a lot.

Cons

- Very little opportunity for career advancement. As someone has already commented, managers are almost always outside hires. Supervisors get decent pay, but it may take many years for an associate to even be considered for that position and most associates don't last that long. - Very few full-time positions available. Most everyone is hired as a flex-time, but work full-time hours with absolutely no benefits. The NEX is not above taking advantage of its employees. - Management is often incompetent and does not communicate with its associates and supervisors. Upper management is completely disconnected from the sales associates. - Sales Associates are not given the respect they deserve. If an associate voices a concern, complaint, or offers a suggestion, they are almost always ignored.

1.0
Mar 29, 2011
Recommend
CEO approval
Business Outlook

Pros

Stable job, they will probably never go out of business or be subject to suffering from economic downturn.

Cons

Senior management incompetent, work hours are 10-12 hours a day 6-7 days a week. No feedback, no positiveness, pay is a terrible, they sell their benefits which are not even comparable to other similar companies.

Viewing 658 - 660 of 665 Reviews

Glassdoor has 700 Navy Exchange reviews submitted anonymously by Navy Exchange employees. Read employee reviews and ratings on Glassdoor to decide if Navy Exchange is right for you.