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      Navy Federal Credit Union

      Engaged Employer

      Navy Federal Credit Union reviews

      3.6

      63% would recommend to a friend

      (3,181 total reviews)
      avatar

      Dietrich Kuhlmann

      62% approve of CEO

      61% positive business outlook

      Ratings by demographic groups

      Navy Federal Credit Union has an employee rating of 3.6 out of 5 stars, based on 3,181 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Navy Federal Credit Union employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

      Reviews by job title

      3K reviews
      2.0
      Jul 31, 2011

      Excited at First but Very Disappointing as time goes by

      Member service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      hourly pay and benefits, loyalty and customer service provided to their members

      Cons

      part-time hours is garbage, if a full-time position comes available they will hire more part-timers because I was told by management they can work more people on a one person salary, managment watch the clock like a hulk and seem to look for everything you do wrong & never take the time to say Thank You for job well done, training and the chance for advancement is very poor.

      2.0
      May 24, 2011

      Security but with drawbacks

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      1) Free garage parking 2) On campus cafeteria 3) On campus gym 4) Job security 5) Discount from Verizon 6) Free food!

      Cons

      1) Management doesn't pay much attention 2) Favoritism runs high especially in advancement 3) Education often doesn't speak highly 4) Advancement is difficult - laced with favoritism by management 5) Parking gets to be tricky at times 6) Micro managing from under qualified management

      4.0
      Aug 10, 2010

      Great Financial Institution to Work For

      Marketing
      Recommend
      CEO approval
      Business Outlook

      Pros

      For the market I'm located in, Navy Federal is one of the highest-paying financial institutions. It's also fairly easy to sell Navy Federal's services, because their rates are incredibly competitive - which is a plus when you're working in the marketing department. I'm given a fair amount of power to make decisions in my position, which is great. Also, jobs are and always have been very secure at Navy Federal - even when the economy tanked. Even when a particular area might close, Navy Federal always works to setup employees with other positions.

      Cons

      Each department seems to have its own agenda, rather than all of the departments working together as one company. That's really the biggest frustration, but it doesn't change the fact that Navy Federal is a great company to work for. Every company out there has its own share of politics - it's just the nature of the beast.

      Viewing 3121 - 3123 of 3,181 Reviews
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      ReviewsNavy Federal Credit Union reviews

      Glassdoor has 3,531 Navy Federal Credit Union reviews submitted anonymously by Navy Federal Credit Union employees. Read employee reviews and ratings on Glassdoor to decide if Navy Federal Credit Union is right for you.