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Navy Federal Credit Union

Engaged Employer

Navy Federal Credit Union reviews

3.6

62% would recommend to a friend

(3,183 total reviews)
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Dietrich Kuhlmann

63% approve of CEO

61% positive business outlook

Navy Federal Credit Union has an employee rating of 3.6 out of 5 stars, based on 3,183 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Navy Federal Credit Union employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

3K reviews
5.0
Oct 23, 2025
Recommend
CEO approval
Business Outlook

Pros

Probably the best financial institution I've worked at. It's #1 for a reason

Cons

Commute was a little exhausting but it was worth it.

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Navy Federal Credit Union Response
8mo
Thank you for taking the time to write a review. We are glad to hear you have had such a great experience!
1.0
Oct 21, 2025

Constantly changing in the worst way

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

They have a good bonus structure Some of the people are nice and interesting That's it.

Cons

Everything else. They are constantly changing goal posts and have absolutely no idea what they are trying to accomplish or achieve. Every new "big thing" becomes the major focus without a single thought put into the "why". AI is new so let's pour all of our resources into it, and oh hey please make sure every presentation is done in Copilot! Wait, why does this look bad? You've done a terrible job. And to top all of this off they are backpedaling on their hybrid ideals. It was one day a week, then it became two days a week and now it's becoming 3 days a week. The leadership here has no idea how difficult life is for the employees and are going out of their way to make it exceedingly worse.

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Navy Federal Credit Union Response
9mo
Your experience does not reflect the culture we strive to provide and maintain, and we are truly sorry we did not meet your expectations.
3.0
Oct 21, 2025

Poor leadership, decent pay, good benefits

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

401k match is great and overall pay is decent. Individual contributors are generally very smart people.

Cons

Leadership is awful. The CEO needs to go. They’re constantly lying and never delivering on their promises. First we were promised our onsite requirements wouldn’t increase from 1 day, then they upped it to 2 days with another promise it wouldn’t increase. Well well well. Now it’s a 3 day onsite requirement. Just another item in the long list of ways our executive leaders are disconnected from the majority of their employees.

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Navy Federal Credit Union Response
9mo
We are sorry to hear you were disappointed with your experience at Navy Federal Credit Union.
Viewing 151 - 153 of 3,183 Reviews

Glassdoor has 3,533 Navy Federal Credit Union reviews submitted anonymously by Navy Federal Credit Union employees. Read employee reviews and ratings on Glassdoor to decide if Navy Federal Credit Union is right for you.