Nespresso reviews

3.8

74% would recommend to a friend

(1,875 total reviews)
avatar

Alfonso Gonzalez Loeschen

68% approve of CEO

50% positive business outlook

Nespresso has an employee rating of 3.8 out of 5 stars, based on 1,875 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

2K reviews
3.0
Nov 30, 2025
Recommend
CEO approval
Business Outlook

Pros

Pretty chill job for the hourly rate

Cons

many different machines to sell, no commission in boutiques so no motivation to sell.

avatar
Nespresso Response
6mo
Hello colleague, Thank you for sharing your insight about your experience with us. We’re pleased to hear that you found the job to be enjoyable. Regarding the commission in boutiques, we understand that this can affect motivation and overall job satisfaction. At Nespresso, we are committed to exploring ways to enhance our incentive structures to better support our sales team. Your honesty is greatly appreciated. If you have any additional suggestions or concerns, please feel free to reach out to your local HR team. Wishing you well in your career with us. Thank you.
4.0
Nov 29, 2025
Recommend
CEO approval
Business Outlook

Pros

Team is good and environment is good

Cons

Shifts and overtime for free

avatar
Nespresso Response
6mo
Hello, Thank you for sharing your thoughts about your experience with us. We’re delighted to hear that you found our team and work environment to be positive and supportive. We also appreciate your feedback regarding the cons, we are actively seeking solutions to ensure that our employees feel supported, and maintain a healthy work-life balance. If you have any further suggestions or concerns, please don’t hesitate to reach out to your former local HR team. Wishing you the best in your future endeavors. Thank you.
2.0
Nov 27, 2025

Experience

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good pay, benefits and hours,

Cons

Head of boutique is very overbearing, team were on edge every time she was in

avatar
Nespresso Response
6mo
Hello, Thank you for sharing your feedback with us. We are pleased to hear that you were satisfied with the salary, benefits, and work hours provided at Nespresso. However, we regret to learn about the challenges you experienced during your time with us. At Nespresso, we continuously strive to foster a supportive and comfortable work environment for everyone, and we are sorry that your experience was not entirely positive. Your review is much appreciated, as we constantly seek to improve. If you want to share more details with us, please feel free to contact your former local HR team. We wish you well with your new endeavors. Thank you.
Viewing 52 - 54 of 1,875 Reviews

Glassdoor has 3,229 Nespresso reviews submitted anonymously by Nespresso employees. Read employee reviews and ratings on Glassdoor to decide if Nespresso is right for you.