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      Nespresso

      Engaged Employer

      Nespresso reviews

      3.8

      74% would recommend to a friend

      (1,875 total reviews)
      avatar

      Alfonso Gonzalez Loeschen

      68% approve of CEO

      50% positive business outlook

      Ratings by category

      4.1

      Diversity & inclusion

      3.7

      Culture & values

      3.7

      Compensation and benefits

      3.5

      Work/Life balance

      3.3

      Senior management

      3.2

      Career opportunities

      Nespresso has an employee rating of 3.8 out of 5 stars, based on 1,875 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

      Ratings by demographic groups

      Reviews by job title

      2K reviews
      3.0
      Dec 4, 2025

      Meh

      Client facing associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Free machines and coffee credit

      Cons

      Poor management, but overall very friendly staff. Customers can be rude

      avatar
      Nespresso Response
      6mo
      Hello, Thank you for sharing your thoughts on your experience with us. We are glad to hear that you found our Total Rewards package to be beneficial. We appreciate you highlighting the challenges you faced, as we are always looking for ways to improve the experience for all our employees and customers. We will share your feedback with the appropriate teams. Wishing you success in your new endeavors Thank you.
      4.0
      Dec 3, 2025

      Great company

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Perks and training Good environment

      Cons

      Shifts and pressure for goals

      avatar
      Nespresso Response
      6mo
      Hello, Thank you for sharing your review with us. We’re glad to hear that you appreciated the perks and training, as well as the positive work environment we strive to maintain. Concerning the drawnacks you mentioned, it is unfortunate to read that you felt pressure at work. We are committed to finding ways to support our employees in achieving their targets while maintaining a healthy work-life balance. If you have any additional suggestions or concerns, please feel free to reach out to your former local HR team. Wishing you all the best in your future endeavors. Thank you.
      1.0
      Dec 2, 2025

      Toxic work environment

      Sales
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Pay was not bad - Benefits that the company provided are great - Medical, Dental insurance was cheap - Free coffee and machines

      Cons

      - The management here is so toxic that it is not funny - Favoritism plays such a huge part here, that if you don't play politics or become a "spy' for the managers to snoop on other employees, then expect to be micromanaged and treated worse to the point where you want to quit - Do not expect HR to take any of your complaints seriously. Any issue regarding management will be swept under the rug

      avatar
      Nespresso Response
      6mo
      Hello, Thank you for sharing your insights regarding your time with us. We’re glad to hear that you found the pay and benefits, including medical and dental insurance, to be satisfactory, as well as the availability of free coffee and machines. We are continuously working to enhance our workplace culture and are committed to fostering an environment where all employees feel valued and heard. We will take your comments into consideration as we strive to create an even better workplace. Thank you.
      Viewing 49 - 51 of 1,875 Reviews
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      ReviewsNespresso reviews

      Glassdoor has 3,229 Nespresso reviews submitted anonymously by Nespresso employees. Read employee reviews and ratings on Glassdoor to decide if Nespresso is right for you.