Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Nespresso

      Engaged Employer

      Nespresso reviews

      3.8

      74% would recommend to a friend

      (1,875 total reviews)
      avatar

      Alfonso Gonzalez Loeschen

      68% approve of CEO

      50% positive business outlook

      Ratings by demographic groups

      Nespresso has an employee rating of 3.8 out of 5 stars, based on 1,875 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

      Reviews by job title

      2K reviews
      1.0
      Jan 27, 2014

      Depressing and Misleading

      Boutique specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      -Benefits -Good base salary -Room for Growth

      Cons

      -They believe this is your career, not just a transitional position. -The customers are very often difficult to deal with. -You feel stuck and depressed. -The upper management act like they are Gods, but they need a reality check because they work in retail.

      1.0
      Oct 8, 2013

      Great product...beyond lousy management

      Sales
      Recommend
      CEO approval
      Business Outlook

      Pros

      The best feature of working in sales at Nespresso is eating at some of the best restaurants in town. You also have access to coffee products literally 24/7. The benefits are outstanding, salary is ok, and the commission plan makes are passable; unless you are the pet employee of a higher up.

      Cons

      Their support system consists of a customer service team that creates more issues than it solves, an equipment repair team that lacks any motivation and management that is more interested in protecting their own individual fiefdoms than working as a cohesive unit. Hence attempting to resolve a customer service becomes a lesson in futility. Be careful who you talk to, you never know who is intimate with who. I mean that literally.

      1.0
      Sep 11, 2013

      NESPRESSO USA IS A TERRIBLE COMPANY

      Coffee specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      IF YOU ARE A FRIENDS, RELATIVE OR A FAVORITE OF SENIOR MGMT YOU CAN LOG IN FROM HOME AND NEVER BE REQUIRED TO COME TO WORK. THERE ARE PEOPLE IN quality assurance mgmt that are not managers but have inflated titles and they never come to the office but still get a paycheck. senior manners expect employees to come to work but they do not expect their own staff to show their face at the office

      Cons

      excessive micromanagement and nepotism bigotry, no cultural diversity. the only good reviews on this site are posted by managers at nespresso who are doing damage control. human resources themselves support retaliation

      Viewing 61 - 63 of 1,875 Reviews
      Related searches: Nespresso jobs | Nespresso salaries | Nespresso benefits | Nespresso interviews
      ReviewsNespresso reviews

      Glassdoor has 3,229 Nespresso reviews submitted anonymously by Nespresso employees. Read employee reviews and ratings on Glassdoor to decide if Nespresso is right for you.