Is Nespresso a good company to work for?

Nespresso has an overall rating of 3.8 out of 5, based on over 3,229 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 74% of employees would recommend working at Nespresso to a friend and 50% have a positive outlook for the business. The best reviews about Nespresso have been left by employees working as Customer Service Representative , Sales Associate and Boutique Manager .

Does Nespresso pay their employees well?

According to anonymously submitted Glassdoor reviews, Nespresso employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Nespresso. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Nespresso?

74% of Nespresso employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Nespresso 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Nespresso?

Coffee Specialist (379) , Boutique Coffee Specialist (150) , Sales Associate (75) , Boutique Specialist (63) , Team Leader (59) , Spécialiste Café (44) , opérateur de production (44) , Manager (39) , Senior Coffee Specialist (38) , Customer Service Representative (32) , Assistant Manager (28) , Boutique Manager (28) , Sales Assistant (24) , Sales (23) , Brand Ambassador (22)

What are the pros of working at Nespresso according to real employee reviews?

"good benefits and over all environment" ((in 193 reviews)); "discounts and free coffee" ((in 125 reviews)); "Pay is good and is widely flexible" ((in 112 reviews)); "Some great people in the company with good ideas and the will to be be the best coffee company in japan" ((in 69 reviews)); "Good training on full time employees" ((in 56 reviews))

What are the cons of working at Nespresso according to real employee reviews?

"Poor management (Mo Jaffer)" ((in 160 reviews)); "Work work work No work life balance!" ((in 47 reviews)); "Long hours standing up a lot which can go slowly if it's not busy." ((in 43 reviews)); "The managers don't care if you die at your desk." ((in 41 reviews)); "Upper management and corporate expectations are absurd." ((in 22 reviews))

What are employees saying about Nespresso layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Nespresso layoffs and their outlook for job security at Nespresso in 2026.

What are the top reviewed Nespresso locations?

New York , San Francisco , Long Island City , Miami , San Diego , Chicago , Costa Mesa , Skokie , Dallas , Los Angeles , Boston , Atlanta , Arlington , Austin , Orlando , Denver , Bethesda , Boca Raton , Miami Beach , Scottsdale , Beverly Hills , Newport Beach , Sherman Oaks , La Jolla , Santa Clara , Bellevue , Tampa , Aventura , Paramus , Southampton

Nespresso reviews

3.8

74% would recommend to a friend

(1,875 total reviews)

Alfonso Gonzalez Loeschen

68% approve of CEO

50% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,875 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Nespresso has an employee rating of 3.8 out of 5 stars, based on 1,875 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

2K reviews

4.0

Oct 24, 2025

Good environment

Sales associate

Recommend

CEO approval

Business Outlook

Pros

Environment is good and people are nice

Cons

Busy, can be really busy

Nespresso Response

8mo

Hello colleague, Thank you for providing us with this feedback on your experience at our company. We greatly appreciate the positives you mentioned. It's our goal to create a welcoming and supportive atmosphere for everyone, and we're glad to hear that we have been successful in doing so. Regarding the point for improvement you highlighted, we recognize the importance of maintaining a balanced workload. At Nespresso, we prioritize ensuring that our employees have all the necessary support to meet the business demands. Your review is much appreciated. You are also always welcome to share more specific details and suggestions with your local HR team. With your additional comments, we can look further into what you raise. We wish you much success in your journey with us. Thank you.

3.0

Oct 21, 2025

Decent place to work

E-commerce executive

Recommend

CEO approval

Business Outlook

Pros

Good coffee benefits Nice brand

Cons

Not enough development or growth potential

Nespresso Response

8mo

Hello, Thank you for sharing your thoughts on your experience with us. It is a pleasure to read that you appreciate our brand. In addition to this, we are glad that you were satisfied with the different bonuses we offer to our teams. Regarding the drawbacks you highlighted, at Nespresso, we aspire to support our employees in their professional growth. We are committed to investing in our people’s learning and development, so that everyone can achieve their professional goals and succeed. We encourage you to reach out to your former local HR team to share more specifics with us. With your additional comments, we can look further into what you raise and improve. Wishing you success in your new endeavors. Thank you.

3.0

Oct 21, 2025

Team Lead

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

discounts are amazing, and perks

Cons

no support from management. competitive

Nespresso Response

8mo

Hello, Thank you for sharing this feedback with us. While it’s always encouraging to hear that you enjoyed various aspects of our Total Rewards package, we regret to learn that you felt unsupported by your management. At Nespresso, we always strive to foster a caring and cooperative environment where everyone is provided with all the necessary information and tools. Your insights are much appreciated, as they help us improve the employee experience. You are also always welcome to share more details with the HR team so that we can look even further into your comments. We wish you much success in your new endeavors. Thank you.

Viewing 67 - 69 of 1,875 Reviews

Jobs at Nespresso

Retail Sales Associate

Retail Stock Associate

Retail Stock Associate, Part-time

Retail Stock Associate, full-time, Prudential Center Mall

Customer Facing Supply Chain Specialist (B2B Planning)

Nespresso

Nespresso reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Good environment

Decent place to work

Team Lead

Jobs at Nespresso

Nespresso reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Company ratings over time

Nespresso reviews FAQs

Jobs at Nespresso