Nespresso reviews

3.8

74% would recommend to a friend

(1,875 total reviews)
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Alfonso Gonzalez Loeschen

68% approve of CEO

50% positive business outlook

Nespresso has an employee rating of 3.8 out of 5 stars, based on 1,875 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

2K reviews
4.0
Oct 16, 2025

good part time job

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

really good pay, bonus on top of hourly as well! somewhat flexible shifts

Cons

lots to memorise for product knowledge but you can always use your phone so not too bad. strict on grooming and little shifts assigned.

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Nespresso Response
8mo
Hello, Thank you for sharing your thoughts with us. We are greatly pleased to read that you enjoyed different parts of our Total Rewards package, as we want our people to feel motivated by various perks and bonuses. At Nespresso, we continuously review our compensation to ensure it remains competitive. Regarding the drawbacks you highlighted, we're sorry that you were not fully satisfied with your experience. It is important to us that all employees are well-informed and supported on every level. In addition to this, we are committed to finding the right balance between the business needs and agreeable work hours for our teams. Your review is much appreciated, as it helps us improve. You are also always welcome to share more details with your HR team so that we can look even further into your comments. We wish you all the best in your new endeavors. Thank you.
4.0
Oct 14, 2025
Recommend
CEO approval
Business Outlook

Pros

Free coffee machine Coffee allowance Bonus

Cons

Busy work environment Slow growth in the company

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Nespresso Response
8mo
Hi, Thank you for taking the time to share your thoughts with us. We're really pleased to hear that you value the benefits we offer at Nespresso, such as the coffee allowance and coffee machines. We’re proud to provide a range of benefits as part of our Total Rewards package, and it’s great to know they’re appreciated. On the cons you list, we understand that the retail environment can sometimes feel fast-paced, supporting our people’s well-being is a top priority for us. We’re also strongly committed to investing in the development of our employees to help them grow and achieve their career aspirations within the company. We will share your feedback with the responsible team, but please do share more details directly with us through your manager or HR Business Partner so that we can understand your perspective further and see where there may be opportunities for us to improve and make Nespresso an even greater place to work Thank you!
4.0
Oct 10, 2025

Fun, Productive workplace

Recommend
CEO approval
Business Outlook

Pros

Good pay Good culture Good coworkers/managers

Cons

Not enough hours Top management has unfair expectations Bonus structure is deeply flawed Third party hiring is sketchy

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Nespresso Response
8mo
Hello, Thank you for taking the time to provide us with your insights regarding your experience with us. We pleased to read that you were satisfied with your salary, as we always strive to keep it on the market-competitive level. It's also a great pleasure to know that you enjoy working with your colleagues, as we understand the importance of having a welcoming work environment. Regarding the drawbacks you highlighted, we are constantly working towards fostering a culture that encourages open dialogue. At Nespresso, we are reviewing our procedures to find ways to enhance the overall working experience, and make sure that everyone is properly supported. Your feedback is appreciated and noted, and we encourage you to reach out to your HR team to provide any additional details. It is crucial in helping us improve and ensure that we maintain a positive and sustainable workplace for all our employees. We wish you well in your new endeavors. Thank you.
Viewing 70 - 72 of 1,875 Reviews

Glassdoor has 3,229 Nespresso reviews submitted anonymously by Nespresso employees. Read employee reviews and ratings on Glassdoor to decide if Nespresso is right for you.