Nespresso reviews

3.8

75% would recommend to a friend

(253 total reviews)
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Alfonso Gonzalez Loeschen

71% approve of CEO

50% positive business outlook

Reviews by job title

253 reviews

Reviews about "Compensation"

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5.0
Mar 18, 2022

GREAT JOB GREAT BENEFITS

Recommend
CEO approval
Business Outlook

Pros

for a retail job it’s a great job with competitive pay and great benefits.

Cons

Always changing things without telling retail specialist

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Nespresso Response
3y
Dear Senior Boutique Specialist, Thank you for taking the time to leave a review on your positive experience working with Nespresso! We are proud to offer our employees a competitive compensation and “great benefits,” as you say, with excellent perks, like free coffee and machines. Nespresso truly is a “great job” with “great benefits”! I value your feedback as a retail employee on the ways in which we can make the company better, and I hope you will take the opportunity to continue to engage with us directly. We offer several forums for listening and sharing, and together, we will work to address these points as a team. Please reach out to me directly if you would like to discuss further. Sincerely, Alfonso Gonzalez CEO, Nespresso North America
5.0
Mar 14, 2022
Recommend
CEO approval
Business Outlook

Pros

- Free machine after working for 3 months - Store Credit - Coffee during your shift/trying new releases - End of quarter bonus from work performance and secret shopper

Cons

- Could have used more organization in management. - Certain times, especially when it was slow, it would affect your Key Performance Indicators score.

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Nespresso Response
2y
Hello, Thank you for sharing your feedback with us. We're delighted to hear that you were satisfied with our Total Rewards package's various perks and positives such as different bonuses, credits and coffee machines. Regarding cons you mentioned, we are consistently seeking to improve our ways of working. It's important for us to create a pleasant work environment and ensure that our people feel informed and supported on every level by management team. If you want to share more feedback with us, you are always welcome to contact your former HR team. We wish you much success with your future endeavors. Thank you.
1.0
Feb 28, 2022

Stay away

Recommend
CEO approval
Business Outlook

Pros

good compensation, good team, good company overall (Nestle), good HQ

Cons

never ever ending workload and squeezed employees to death

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Nespresso Response
4y
Hello Colleague, Thank you for sharing your feedback with us. We are happy to read that you enjoyed working with your colleagues and different perks we provide as a part of our Total Rewards package. Regarding the areas you see as cons, our people is our top priority, so it is very important for us that we foster a positive working environment by ensuring our employees' safety and well-being. Also, we strive to find the right balance between the customer and business needs and flexible work hours of our teams. We would encourage you to reach out to your former local HRBP, Management team or BEO of your Market. With your additional comments, we can look further into what you raise. We wish you well with your new endeavors. Thank you, Guillaume Le Cunff, CEO
Viewing 103 - 105 of 253 Reviews

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