Is Nespresso a good company to work for?

Nespresso has an overall rating of 3.8 out of 5, based on over 3,241 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 74% of employees would recommend working at Nespresso to a friend and 50% have a positive outlook for the business. The best reviews about Nespresso have been left by employees working as Customer Service Representative , Sales Associate and Boutique Manager .

Does Nespresso pay their employees well?

According to anonymously submitted Glassdoor reviews, Nespresso employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Nespresso. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Nespresso?

74% of Nespresso employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Nespresso 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Nespresso?

Coffee Specialist (379) , Boutique Coffee Specialist (151) , Sales Associate (76) , Boutique Specialist (63) , Team Leader (59) , Spécialiste Café (44) , opérateur de production (44) , Manager (39) , Senior Coffee Specialist (39) , Customer Service Representative (33) , Assistant Manager (28) , Boutique Manager (28) , Sales Assistant (24) , Sales (23) , Brand Ambassador (22)

What are the pros of working at Nespresso according to real employee reviews?

"Great benefits and discounts." ((in 187 reviews)); "discounts and free coffee" ((in 119 reviews)); "Pay is good and is widely flexible" ((in 109 reviews)); "Some great people in the company with good ideas and the will to be be the best coffee company in japan" ((in 78 reviews)); "Free coffee and they provide you with a lot of information about the products" ((in 65 reviews))

What are the cons of working at Nespresso according to real employee reviews?

"Poor management (Mo Jaffer)" ((in 159 reviews)); "no work life balance concidered" ((in 46 reviews)); "Long hours standing up a lot which can go slowly if it's not busy." ((in 45 reviews)); "The managers don't care if you die at your desk." ((in 41 reviews)); "Upper management and corporate expectations are absurd." ((in 22 reviews))

What are employees saying about Nespresso layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Nespresso layoffs and their outlook for job security at Nespresso in 2026.

What are the top reviewed Nespresso locations?

New York , San Francisco , Long Island City , Miami , San Diego , Chicago , Costa Mesa , Skokie , Dallas , Los Angeles , Boston , Atlanta , Arlington , Austin , Orlando , Denver , Bethesda , Boca Raton , Miami Beach , Scottsdale , Beverly Hills , Newport Beach , Sherman Oaks , La Jolla , Santa Clara , Bellevue , Tampa , Aventura , Paramus , Southampton

Nespresso reviews

3.8

74% would recommend to a friend

(1,882 total reviews)

Alfonso Gonzalez Loeschen

68% approve of CEO

50% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.7

Culture & values

3.7

Compensation and benefits

3.5

Work/Life balance

3.3

Senior management

3.2

Career opportunities

Nespresso has an employee rating of 3.8 out of 5 stars, based on 1,882 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

4.0

Mar 6, 2021

nice company and good environment

Retail store manager

Recommend

CEO approval

Business Outlook

Pros

flexible shifts available for part and full time

Cons

stand for 8 hours which hard for me to maintain same performance

Nespresso Response

5y

Hello Colleague, Thank you for your feedback and for recognizing Nespresso's efforts to foster a great working environment. Providing our employees with flexibility and a work-life balance is a priority. Our retail business is growing, and we appreciate the efforts and adaptability of our retail employees in providing the best service to our customers. Given your comments on the impact of standing in our boutiques, please discuss with your Line Manager to find the right balance for you. Wishing you continued success at Nespresso. Best regards, Guillaume Le Cunff, CEO

5.0

Mar 4, 2021

Great Atmosphere to work

Human resources specialist (hr specialist)

Recommend

CEO approval

Business Outlook

Pros

unforgettable colleagues and huge area of business

Cons

Need to achieve more in another place

Nespresso Response

5y

Hello Colleague, Thank you for your feedback and for recognizing Nespresso's efforts to create a great working atmosphere for employees. We are happy to hear you enjoy working with your colleagues. We would welcome the opportunity to hear more about where you think we can improve. Please provide more insight to your Line Manager or ManCom member. Wishing you continued success at Nespresso. Best regards, Guillaume Le Cunff, CEO

4.0

Mar 4, 2021

sales specialist

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good welfare for the workers

Cons

Employers might not give good feedback on how to improve

Nespresso Response

5y

Hello Colleague, Thank you for your feedback and for recognizing that we care about the well-being of our employees. We appreciate your willingness to make improvements in your role and to seek feedback. We will pass your comments to the local team. Wishing you the best in your future endeavors. Best regards, Guillaume Le Cunff, CEO

Viewing 1519 - 1521 of 1,882 Reviews

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nice company and good environment

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