Is Nespresso a good company to work for?

Nespresso has an overall rating of 3.8 out of 5, based on over 3,238 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 74% of employees would recommend working at Nespresso to a friend and 50% have a positive outlook for the business. The best reviews about Nespresso have been left by employees working as Customer Service Representative , Sales Associate and Boutique Manager .

Does Nespresso pay their employees well?

According to anonymously submitted Glassdoor reviews, Nespresso employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Nespresso. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Nespresso?

74% of Nespresso employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Nespresso 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Nespresso?

Coffee Specialist (379) , Boutique Coffee Specialist (151) , Sales Associate (76) , Boutique Specialist (63) , Team Leader (59) , Spécialiste Café (44) , opérateur de production (44) , Manager (39) , Senior Coffee Specialist (39) , Customer Service Representative (33) , Assistant Manager (28) , Boutique Manager (28) , Sales Assistant (24) , Sales (23) , Brand Ambassador (22)

What are the pros of working at Nespresso according to real employee reviews?

"Great benefits and free coffee on the job" ((in 194 reviews)); "Pay is good and is widely flexible" ((in 115 reviews)); "discounts and free coffee" ((in 113 reviews)); "Some great people in the company with good ideas and the will to be be the best coffee company in japan" ((in 74 reviews)); "Good salaries and bonuses." ((in 72 reviews))

What are the cons of working at Nespresso according to real employee reviews?

"Management is bad and racists." ((in 159 reviews)); "no work life balance concidered" ((in 49 reviews)); "Long hours standing up a lot which can go slowly if it's not busy." ((in 47 reviews)); "The managers don't care if you die at your desk." ((in 43 reviews)); "Upper management and corporate expectations are absurd." ((in 26 reviews))

What are employees saying about Nespresso layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Nespresso layoffs and their outlook for job security at Nespresso in 2026.

What are the top reviewed Nespresso locations?

New York , San Francisco , Long Island City , Miami , San Diego , Chicago , Costa Mesa , Skokie , Dallas , Los Angeles , Boston , Atlanta , Arlington , Austin , Orlando , Denver , Bethesda , Boca Raton , Miami Beach , Scottsdale , Beverly Hills , Newport Beach , Sherman Oaks , La Jolla , Santa Clara , Bellevue , Tampa , Aventura , Paramus , Southampton

Nespresso reviews

3.8

74% would recommend to a friend

(1,880 total reviews)

Alfonso Gonzalez Loeschen

68% approve of CEO

50% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,880 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Nespresso has an employee rating of 3.8 out of 5 stars, based on 1,880 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

2K reviews

5.0

Jan 20, 2021

Great workplace

Boutique specialist

Recommend

CEO approval

Business Outlook

Pros

Great workplace, friendly leaders and great coaching

Cons

No cons at this moment

Nespresso Response

5y

Hello Colleague, Thank you for such a positive review. Ensuring a great employee experience is a top priority, and we are glad you enjoyed working alongside your team members. We appreciate your review. Best regards, Guillaume Le Cunff, Global CEO

4.0

Jan 20, 2021

Good

Coffee specialist

Recommend

CEO approval

Business Outlook

Pros

Good colleagues, excellent work environment

Cons

Need to deal with customers from all walks of life

Nespresso Response

5y

Hello Colleague, Thank you for recognizing Nespresso’s efforts in cultivating an excellent work environment. Our success is due to the meaningful contributions of our people at Nespresso, and we are happy you enjoyed working with your co-workers. We appreciate the efforts of our retail employees to deliver both quality sales and service our customers. Thank you for sharing your experience, we appreciate it. Best regards, Guillaume Le Cunff, Global CEO

5.0

Jan 19, 2021

Boutique Coffee Specialist

Boutique coffee specialist

Recommend

CEO approval

Business Outlook

Pros

Lots of employee benefits, good salary, great management

Cons

Very busy work environment, long hours

Nespresso Response

5y

Hello Colleague, Thank you for recognizing Nespresso’s Total Rewards. We are proud to provide our employees a market competitive and excellent offer. Our business is growing and evolving, which is why we appreciate our employees’ willingness to adapt. We value work-life balance as an important aspect of working with us. I appreciate the time taken to share this review. Best regards, Guillaume Le Cunff, Global CEO

Viewing 1558 - 1560 of 1,880 Reviews

Jobs at Nespresso

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