Nespresso reviews

3.8

74% would recommend to a friend

(1,875 total reviews)
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Alfonso Gonzalez Loeschen

68% approve of CEO

50% positive business outlook

Nespresso has an employee rating of 3.8 out of 5 stars, based on 1,875 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

2K reviews
5.0
Jan 14, 2018
Recommend
CEO approval
Business Outlook

Pros

free nespresso machine, coffee allowance each month, good quarterly bonus, relaxed working environment, fun and friendly staff.

Cons

Not much room for progression. they are hard on call quality. feels like every call is scrutinised and they are too harsh sometimes, if the customer is happy and it was a nice call that's all that should matter.

5.0
Jan 6, 2018

Customer service

Recommend
CEO approval
Business Outlook

Pros

I ve been working for nespresso for over 6 years and I am very passionate about the product and the line of work. I enjoy customer service, busy environment working in a large team. Nespresso has no competition. The product is excellent.

Cons

There is no downsides.

4.0
Dec 21, 2017

Good to work with

Recommend
CEO approval
Business Outlook

Pros

Great learning experience working with

Cons

Not provide wide range of fields to work with

Viewing 1768 - 1770 of 1,875 Reviews

Glassdoor has 3,230 Nespresso reviews submitted anonymously by Nespresso employees. Read employee reviews and ratings on Glassdoor to decide if Nespresso is right for you.