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      Nespresso

      Engaged Employer

      Nespresso reviews

      3.8

      74% would recommend to a friend

      (1,875 total reviews)
      avatar

      Alfonso Gonzalez Loeschen

      68% approve of CEO

      50% positive business outlook

      Ratings by demographic groups

      Nespresso has an employee rating of 3.8 out of 5 stars, based on 1,875 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

      Reviews by job title

      2K reviews
      3.0
      Apr 30, 2014

      Great salaries & perks

      Coffee specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Free coffee machine, free coffee, free lunch, transitcheck & bonuses are pretty good

      Cons

      poor leadership, nepotism, favoritism, micro managing, no response to multiple great suggestions made from the people on the front lines (cust. serv. reps) on how to provide a better customer service experience for their clients. If you are not promoted within the first 6-12months you can pretty much forget about moving up although the company loves to tell you they want nothing more than for you to move up and ask you tons of questions on your position of interest, only to do absolutely NOTHING about it. Meanwhile friends of management move through the ranks with complete and total ease even though they don't have a clue.

      4.0
      Apr 25, 2014

      Much opportunity with the right leadership

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Amazing, fast-growing company. Tons of opportunity for the future if the US market is managed well. Generally a small corporate environment with the security of the Nestle brand behind it. Open to new ideas.

      Cons

      Decisions are often made last minute & only under pressure so it's difficult to plan. Reactive environment (definitely not proactive). Company is still 'young' so many of the cons are side-effects of this fact. Management is very busy with HQ - Switzerland requests so often have little time to actually manage teams.

      5.0
      Apr 24, 2014

      AMAZING COMPANY

      Boutique specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      benefits are top of the line. wonderful employees. flexibly schedule. theres always someone to help (Upper Management) discount on anything you can think off

      Cons

      lack of upward mobility. antiquated system. hiring process is extensive

      Viewing 1831 - 1833 of 1,875 Reviews
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      ReviewsNespresso reviews

      Glassdoor has 3,229 Nespresso reviews submitted anonymously by Nespresso employees. Read employee reviews and ratings on Glassdoor to decide if Nespresso is right for you.