Is Nespresso a good company to work for?

Nespresso has an overall rating of 3.8 out of 5, based on over 3,237 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 74% of employees would recommend working at Nespresso to a friend and 50% have a positive outlook for the business. The best reviews about Nespresso have been left by employees working as Customer Service Representative , Sales Associate and Boutique Manager .

Does Nespresso pay their employees well?

According to anonymously submitted Glassdoor reviews, Nespresso employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Nespresso. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Nespresso?

74% of Nespresso employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Nespresso 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Nespresso?

Coffee Specialist (379) , Boutique Coffee Specialist (151) , Sales Associate (76) , Boutique Specialist (63) , Team Leader (59) , Spécialiste Café (44) , opérateur de production (44) , Manager (39) , Senior Coffee Specialist (38) , Customer Service Representative (32) , Assistant Manager (28) , Boutique Manager (28) , Sales Assistant (24) , Sales (23) , Brand Ambassador (22)

What are the pros of working at Nespresso according to real employee reviews?

"Good benefits and perks every month" ((in 192 reviews)); "Pay is good and is widely flexible" ((in 116 reviews)); "Free coffee is a cool perk, but I had better espresso." ((in 108 reviews)); "Some great people in the company with good ideas and the will to be be the best coffee company in japan" ((in 78 reviews)); "Good salaries and bonuses." ((in 74 reviews))

What are the cons of working at Nespresso according to real employee reviews?

"Management is bad and racists." ((in 151 reviews)); "Work work work No work life balance!" ((in 47 reviews)); "Long hours standing up a lot which can go slowly if it's not busy." ((in 43 reviews)); "The managers don't care if you die at your desk." ((in 38 reviews)); "Upper management and corporate expectations are absurd." ((in 22 reviews))

What are employees saying about Nespresso layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Nespresso layoffs and their outlook for job security at Nespresso in 2026.

What are the top reviewed Nespresso locations?

New York , San Francisco , Long Island City , Miami , San Diego , Chicago , Costa Mesa , Skokie , Dallas , Los Angeles , Boston , Atlanta , Arlington , Austin , Orlando , Denver , Bethesda , Boca Raton , Miami Beach , Scottsdale , Beverly Hills , Newport Beach , Sherman Oaks , La Jolla , Santa Clara , Bellevue , Tampa , Aventura , Paramus , Southampton

Nespresso reviews

3.8

74% would recommend to a friend

(1,879 total reviews)

Alfonso Gonzalez Loeschen

68% approve of CEO

50% positive business outlook

Ratings by demographic groups

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Gender

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Nespresso has an employee rating of 3.8 out of 5 stars, based on 1,879 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

2K reviews

4.0

Sep 18, 2024

Nespresso Sale

Sale asocaite

Recommend

CEO approval

Business Outlook

Pros

Friendly Environment Great Team Nice Boutique

Cons

Can get really busy at times

Nespresso Response

1y

Hello Colleague, Thank you for sharing your review with us. We appreciate your feedback and are delighted to hear that you have had a positive experience working at Nespresso for the past 2 years. It's great to know that you enjoy the friendly environment and have a wonderful team to work with. At Nespresso, we prioritize creating a supportive and welcoming atmosphere for all our employees. Regarding the cons, we understand that our boutiques can get quite busy at times, and we apologize for any inconvenience this may have caused. Rest assured, we are continuously working on improving our processes to ensure a smoother workflow during these busy periods. Your feedback is important to us, as we constantly seek to improve, and we will make sure to pass it to the respective team. If you want to share some additional comments, please, feel free to contact your local HR team to discuss your concerns. Wishing you the best of luck in your career with us. Thank you.

4.0

Sep 17, 2024

Stable job

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Colleagues are generally helpful when you need help

Cons

Office location is very far at Changi business park

Nespresso Response

1y

Hello, Thank you for taking the time to share your feedback about your experience at Nespresso. We are happy to know that you have received help from your colleagues when you needed it. It is important to us to foster a caring environment where everyone supports each other. Regarding the cons you stated, we are sorry to hear that the location of our office wasn’t convenient for you. If you want to share more details with us, you are always welcome to contact your former local HR or Management Team. Wishing you all the best in your new endeavors. Thank you.

4.0

Sep 17, 2024

Great company to work, but not get promotion

Data analyst

Recommend

CEO approval

Business Outlook

Pros

Good environment, not much pressure and you can have work and life balance

Cons

Really hard to get a promotion. People stay at the same position for years.

Nespresso Response

1y

Hello, Thank you for your valuable feedback. We are truly grateful for your positive comments as creating a supportive atmosphere for our employees is at the core of our values, and we are thrilled to hear that our efforts have resonated with you. Regarding the cons, we understand that career growth and advancement opportunities are important aspects of professional development. Thus, at Nespresso, we strive to create a fair and transparent system that rewards hard work, dedication, and talent. Concerning your advice to management, we agree on the significance of maintaining strong relationships with our stakeholders and the positive impact it can have on our overall success. We value your input and are grateful for the opportunity to address your concerns. If you would like to provide further details or discuss your experience in more depth, please feel free to reach out to your former HR team. We wish you all the best in your new endeavors. Thank you.

Viewing 271 - 273 of 1,879 Reviews

Jobs at Nespresso

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Retail Sales Associate

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Retail Stock Associate, Part-time

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Nespresso Sale

Stable job

Great company to work, but not get promotion

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