NetBase Quid reviews

3.6

50% would recommend to a friend

(34 total reviews)

Anthony Lye

32% approve of CEO

35% positive business outlook

Reviews by job title

34 reviews

Reviews about "Culture"

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3.0
Dec 18, 2022
Recommend
CEO approval
Business Outlook

Pros

NetBase Quid is run efficiently and the product is always getting updated. The overall vision of the company is to be a leader YoY in the social media listening space. Leadership has the tenure and experience to utilize relationships to help grow current clients and new business. The management program is something NBQ takes very seriously but it doesn’t really matter because there are only so many “management positions” in the company with how it’s set up operationally. You get to work with some very large brands and agencies but the egos do come with that, as well.

Cons

When NetBase acquired Quid, they company has seen a significant drop in employees staying from the Quid team. Very different companies and employees reflect that internally. The Rival IQ acquisition was thought to help differentiate their offering but it just made NetBase Quid that much closer to Sprinklr. **Important - the HR team here is extremely understaffed and there is no presence of them beyond enrollment day. If you have a question or need assistance with something, don’t expect a response. Onboarding was very subpar and it’s only gotten worse since employees have left. The culture is talked about as being great but there’s nothing ever done beyond work for employees to feel they are apart of something. You will feel like you are working in a silo, don’t expect much communication amongst your team. Lack of work life balance is very poor here, as you are expected to constantly work beyond normal hours 3-4 days a week. The benefits and pay are average and could be much better. Commission plan needs to be improved, as well. Longterm growth is starting to fade here with the offering not being very unique to its competitors.

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NetBase Quid Response
3y
Thank you for taking the time to write a review. And I agree we are a highly efficient organization and have long-standing partnerships with some of the largest brands and agencies in the world. And I am especially proud of how we are excelling at executing on our overall vision of leading in the new Continuous Consumer and Market Intelligence space. I would love to hear any additional feedback you might have and how we can continue to improve. Please feel free to reach out to me directly at sbertram@netbase.com. Thanks again, Seujan Bertram (Chief Operating Officer, NetBase Quid
5.0
Dec 1, 2022

Consumer and Market Intelligence leader

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Innovative Product and Engineering teams Strong strategy - focused on Continuous Consumer and Market Intelligence Successful M&A - positive experience with Rival IQ acquisition this year

Cons

Some growing pains fully productizing new offerings (but learning each time)

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NetBase Quid Response
3y
Thank you for taking the time to write a review and I am glad to learn you think we have innovative product and engineering teams as well as a strong strategy. And I am glad to learn that the Rival IQ acquisition was a positive experience! I would love to hear any additional feedback you might have and how we can continue to improve. Please feel free to reach out to me directly at sbertram@netbase.com. Thanks again, Seujan Bertram (Chief Operating Officer, NetBase Quid
5.0
Nov 30, 2022

Great

Recommend
CEO approval
Business Outlook

Pros

Great products, good culture, I would recommend

Cons

No real cons to describe broadly

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NetBase Quid Response
3y
Thank you for taking the time to write a review and I am glad to learn you think we have great products and a good culture. And it's fantastic that you would recommend us! I would love to hear any additional feedback you might have and how we can continue to improve. Please feel free to reach out to me directly at sbertram@netbase.com. Thanks again, Seujan Bertram (Chief Operating Officer, NetBase Quid)
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