NetDocuments reviews

3.2

53% would recommend to a friend

(147 total reviews)

Josh Baxter

67% approve of CEO

49% positive business outlook

NetDocuments has an employee rating of 3.2 out of 5 stars, based on 147 company reviews on Glassdoor which indicates that most employees have a good working experience there. The NetDocuments employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

147 reviews
1.0
Mar 3, 2025

Poor experience

Recommend
CEO approval
Business Outlook

Pros

Pay is okay, medical benefits are great

Cons

sales management only cares about sales not work life balance, 50% of moves are from outside hires.

avatar
NetDocuments Response
1y
We’re glad to hear you find the compensation and benefits positive, but we understand that maintaining a healthy work-life balance is crucial. We recognize that sales can be a demanding role, and we’re always looking for ways to support our team in achieving both their professional and personal goals. As we continue to grow, we do have external hires, however, the promotion rate for the sales org in 2024 was 20% which is above best in class benchmarks. Your feedback is valuable, and we will continue to evaluate how we can create a more balanced and supportive environment for our sales team. If you have specific concerns or suggestions, we encourage you to share them with leadership or HR—we’re always open to finding better ways to support our employees.
1.0
Feb 28, 2025

NetDocs is at its downfall

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Some company benefits are good.

Cons

It used to be a fun place, but it is in a self-sabotage state because of some triad leadership, and their decisions will impact the company's progress.

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NetDocuments Response
1y
Thank you for sharing your thoughts. Creating a fair, respectful, and supportive environment is important to us, and we take feedback like this seriously. We understand clear communication and transparency are key to fostering trust, and we will continue working toward improvements that ensure all employees feel valued and heard. If you have specific concerns or suggestions, we encourage you to share them with HR or leadership.
5.0
Feb 18, 2025

Fantastic Team

Recommend
CEO approval
Business Outlook

Pros

Best team to work with!

Cons

Hope for better quality control.

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NetDocuments Response
1y
Thank you for your feedback! We’re thrilled to hear that you enjoy working with your team. We also appreciate your insights on quality control and process improvements. Maintaining stability and clarity in our standard operating procedures is a priority, and we recognize the importance of structured training to streamline case handling and avoid bottlenecks. Your suggestions are valuable, and we’ll continue working to enhance efficiency and ensure our teams are well-equipped to meet client needs. If you have any further insights, we’d love to hear them.
Viewing 28 - 30 of 147 Reviews

Glassdoor has 152 NetDocuments reviews submitted anonymously by NetDocuments employees. Read employee reviews and ratings on Glassdoor to decide if NetDocuments is right for you.