NetDocuments reviews

3.2

53% would recommend to a friend

(147 total reviews)

Josh Baxter

67% approve of CEO

49% positive business outlook

NetDocuments has an employee rating of 3.2 out of 5 stars, based on 147 company reviews on Glassdoor which indicates that most employees have a good working experience there. The NetDocuments employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

147 reviews
3.0
Nov 15, 2019

Good company - bad ownership

Recommend
CEO approval
Business Outlook

Pros

Many parts of the company are very well run. Nearly zero downtime for the product shows the effect of prior investments in systems and growth and great employees.

Cons

Necessary investments are now being ignored both the system and the employees are at their breaking point. A lot of people are job hunting and our long streaks of system uptime are in the past. If I see that Clearlake is an owner in any future job prospect I will run the other way. They've stripped a ton of value out of this company and there is a personal cost to me. Also, they were really tricky/shady when it came to the vesting of stock options. They got a ton of cash, but shareholders got nothing with a partial sale of the company to another PE firm.

1.0
Aug 9, 2021

Same stuff different pile

Recommend
CEO approval
Business Outlook

Pros

Paid benefits are pretty decent, has good free life insurance as well, contributes to HSA and 401K

Cons

There is no real difference here. Its the same sales job, just different company. They care about their investors more than their customers and employees. They step over dollars to make dimes at times. "Open door policy" is just a show it doesn't actually mean anything. They don't give clear career path. They have little to no sales training and when they do its a week long and they still expect you to hit 100% of your quota, or more. They don't really care about the individual, they care about their own pocket. Old school sales mentality on a lot of things. There is high turnover in sales. We have had good sales people leave for better money and to be treated better. Sure, they offer unlimited PTO but for most sales people its almost impossible to actually take time off and hit your quota. They don't give base salary increases each year unless you hit your annual quota. They don't care about what other companies have to offer. Their focus isn't on what is right, it's what makes them money. Oh, and if you're in the "in crowd" you can basically do whatever you want. If you're not forget it. If you're a sleazy salesman who lives at home with your mommy then this job is for you!

1.0
Jan 29, 2021

Run away. As fast as you can.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

All the pros I would've listed have been changed or removed. Like 100% paid medical insurance, awesome catered lunches, and snacks, team/company lunches, leadership that cares and listens to its employees, awesome coworkers, generous 401k matching, cell phone plan reimbursement and the like.

Cons

- Toxicity in the workplace enabled by C-level leaders (not all, but most). - A pervasive attitude of "this is how we're going to do it and if you disagree, find another job or we'll just fire you next January anyway." - annual layoffs happen in the same week as the annual kickoff event and party. It really puts a damper on the festivities when you have friends who've just been sacked. - Poor coordination between departments. This is changing, but there has always been a "stay in your lane" mentality. - I could go on, but I won't.

Viewing 34 - 36 of 147 Reviews

Glassdoor has 152 NetDocuments reviews submitted anonymously by NetDocuments employees. Read employee reviews and ratings on Glassdoor to decide if NetDocuments is right for you.