NetDocuments reviews

3.2

53% would recommend to a friend

(147 total reviews)

Josh Baxter

67% approve of CEO

49% positive business outlook

NetDocuments has an employee rating of 3.2 out of 5 stars, based on 147 company reviews on Glassdoor which indicates that most employees have a good working experience there. The NetDocuments employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

147 reviews
3.0
Jan 21, 2021

I wish I could rate this company higher.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There are many good people to work with.

Cons

Management is too focused on profits and saving money in the short term thus leaving basic sustainability needs unmet.

2.0
Mar 7, 2025

Could be amazing

Recommend
CEO approval
Business Outlook

Pros

Snacks and good benefits, solid potential for product but they seem to always miss what the people actually want (ThreadKM and AfterPattern busted). And for some weird reason are okay with it and keep the same CPO?

Cons

It's too hard for customers to leave so they are forced to be okay with the lack of product improvements. Executive team is surrounded by yes men/women so nothing seems to change.

avatar
NetDocuments Response
1y
Thank you for taking the time to share your thoughts. We’re glad to hear you appreciate the benefits and see the potential in our product. We understand that product decisions can sometimes be frustrating, and we’re always working to improve and better align with customer needs. Feedback—both internal and external—is valuable to us, and we encourage open dialogue to drive meaningful change. While we may not get everything right, we remain committed to evolving and delivering the best possible experience for our customers. If you have any specific suggestions, we’d love to hear them. Please share more with your manager or HR. We genuinely want to win together, and your feedback helps that happen.
5.0
Dec 8, 2024

Exceptional Company for High Performers

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

NetDocuments is truly an incredible place to work, especially for those who thrive in a fast-paced, high-performance environment. The company fosters a culture that rewards hard work and delivers on its promise of pay-for-performance — those who excel are rewarded handsomely for their efforts. One of the standout benefits is a unique offering through Forma, a flexible benefit that allows employees to personalize perks and reimbursements for wellness, learning, and lifestyle expenses, supporting their individual needs and interests. The healthcare package is another highlight, with reasonable premiums and a fantastic HSA match that makes managing healthcare expenses much more manageable. I only left because another opportunity found me, but I often wonder where my career could have gone had I stayed. NetDocuments is a place where career growth is within reach for those who are willing to put in the effort. Each position at the company has multiple levels with corresponding pay bands, providing clear opportunities for professional and financial growth, even for those who prefer not to transition into management roles which I always thought was pretty amazing. I’ve seen some reviews critique the HR team, but in my experience, that couldn't be further from the truth. The HR team is exceptional — some of the most genuine, warm, and employee-focused advocates I’ve ever worked with. They always go above and beyond to ensure the well-being and success of everyone at the company.

Cons

The company could improve in celebrating wins. Everyone is so focused on keeping their eye on the goals that celebrations, while appreciated, are often short-lived. It’s worth noting that the pace and workload here might be a challenge for those coming from slower environments or smaller companies, but for anyone ready to step up and deliver, NetDocuments is second to none.

avatar
NetDocuments Response
1y
Thank you for your thoughtful and detailed feedback. We’re thrilled to hear that your time at NetDocuments was such a positive and rewarding experience. It’s great to know that our performance-driven culture, benefits, and career growth opportunities stood out to you. We take pride in fostering an environment where employees can thrive and be recognized for their contributions. We also appreciate your feedback on celebrating wins. While we always have our sights set on the next goal, we recognize the importance of taking time to acknowledge and appreciate successes along the way. That’s something we’ll continue to work on. We’re grateful for the time and effort you put into your role here, and we wish you all the best in your new opportunity. If your path ever leads back to NetDocuments, we’d love to have you again!
Viewing 46 - 48 of 147 Reviews

Glassdoor has 152 NetDocuments reviews submitted anonymously by NetDocuments employees. Read employee reviews and ratings on Glassdoor to decide if NetDocuments is right for you.