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      NetDocuments

      Engaged Employer

      NetDocuments reviews

      3.2

      53% would recommend to a friend

      (147 total reviews)

      Josh Baxter

      67% approve of CEO

      49% positive business outlook

      Ratings by demographic groups

      NetDocuments has an employee rating of 3.2 out of 5 stars, based on 147 company reviews on Glassdoor which indicates that most employees have a good working experience there. The NetDocuments employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      147 reviews
      1.0
      Jun 25, 2025

      Want to be treated like you don’t matter? Come to NetDocuments!

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Unlimited PTO, remote work, some very talented coworkers

      Cons

      Middle management that has no sense of direction or responsibility for their team’s success. All expectations, no meaningful guidance or coaching. Will load you up past internal measures of capacity then blame you for your failings. Departments that work together have minimal understanding of what the others do, or who is/should be responsible for what. All tail chasing, all the time. There is literally NO organized exit process. You better know what to ask for and organize the process of returning equipment etc. for yourself as HR takes ZERO initiative. Simply a horrible experience across so many levels.

      avatar
      NetDocuments Response
      12mo
      Thank you for your feedback. We're glad you valued the flexibility and talent on the team, but we're truly sorry to hear your overall experience was so disappointing. Your concerns about leadership support, cross-functional alignment, and the offboarding process are being taken seriously. We recognize the need to improve in these areas and are working to ensure a more supportive and respectful experience for all employees—at every stage of their journey. Thank you for sharing your perspective. While we regret that your experience did not reflect the culture we strive to build, your feedback will help inform meaningful changes.
      3.0
      Jun 18, 2025

      Account Management at NetDocuments

      Account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Team is incredible. Enjoy the comradery with the team.

      Cons

      Pay is mid. The commission structure is confusing, and has gotten worse year over year even though each year it is pitched on how we will make more money. Cost of living is going up and pay is not keeping up with it.

      avatar
      NetDocuments Response
      12mo
      Thank you for your feedback. We're glad to hear you value the team dynamic—that’s something we take pride in. We appreciate your honesty regarding compensation and commission structure. We're currently reviewing both to ensure they’re competitive, clear, and aligned with performance. Your comments on career progression are also noted—we're working to ensure growth opportunities exist across all levels, not just leadership. Thanks again for sharing your perspective.
      4.0
      May 23, 2025

      Amazing Culture Great Product

      Account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      Christian and Mike are the best leaders I've ever worked with. I actually feel like they cared about me as a person not just a number which is unheard of in sales. NetDocuments itself is a solid product with a great reputation. Great market fit and only one real competitor. Presidents Club is insane, think Rome not Cancun. Quota was reasonable. Work life balance is great, they will let you put family first as long as you're working. Loved all my coworkers, people like to help each other and are generally fun and uplifting to be around.

      Cons

      Pay is below average, I'd have never left it if it was at market. Mid market should not be month to month quota, that is such a Utah company thing. As there's less Worldox upsells no one has really adapted to finding new pipe. Partner efforts aren't great. BDR's getting better at least under their new leaders. Need way more BDR's supporting the team and going to events.

      avatar
      NetDocuments Response
      1y
      Thank you for your thoughtful feedback. We're glad you had such a positive experience with the team—especially with Christian and Mike—and that you found value in our culture, product, and work-life balance. We appreciate your honest input around compensation, pipeline planning, and BDR support. These are areas we continue to assess as we grow and adapt to a changing sales landscape. Wishing you all the best in your next chapter!
      Viewing 13 - 15 of 147 Reviews
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      Glassdoor has 152 NetDocuments reviews submitted anonymously by NetDocuments employees. Read employee reviews and ratings on Glassdoor to decide if NetDocuments is right for you.