NetJets reviews

3.7

62% would recommend to a friend

(701 total reviews)
avatar

Adam M. Johnson

85% approve of CEO

61% positive business outlook

NetJets has an employee rating of 3.7 out of 5 stars, based on 701 company reviews on Glassdoor which indicates that most employees have a good working experience there. The NetJets employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

701 reviews
1.0
Oct 9, 2023
Recommend
CEO approval
Business Outlook

Pros

Great 401k match, health insurance

Cons

Maxed out duty days, physically exhausting work, you will be cleaning up operations messes all day and get zero credit for it. In fact, you will be treated like dirt and gaslighted to think the crew is the “problem”. This used to be a great job. But many years of accelerated growth coupled with very poor decisions by management and within the inflight group has made this job almost unbearable. If you are thinking of coming here (from the airlines) because you thinking working in private jets would be “fun” just stay where you are! You will easily do 10 times the work for only a small pay increase. And if you are a contractor, you will work triple the work for half the pay. Plus this is not a job you can grow old with or even until retirement. Full time is the only option and the job is physically back breaking thanks to very poor aircraft designs that leave us crawling around and getting up off the floor all day. 12+ hour shifts are the norm with minimum rest now being the goal and the scheduling software used is great at squeezing every last drop out if you. And all day long you are combating constant changes, catering not showing up, unhappy passengers, and it all falls on your shoulders to clean up the mess…there is no help from home office. You are also totally by yourself so if you are someone who can’t handle all this pressure then this isn’t the job for you. You will be out to sea without a paddle, doing your best to keep your head above water. The sad thing is, this could be a great place to work, and there are so many great employees here propping up totally inept and out of touch management. It’s a total house of cards. I’m hopeful of changes but the longer it goes on this way those hopes are dwindling.

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NetJets Response
2y
Thank you for taking time to share your concerns. Our goal is to provide a safe and accountable work environment where all employees are valued for their individual contributions. If you would like to continue the conversation, please reach out to feedback@netjets.com.
3.0
Oct 2, 2022
Recommend
CEO approval
Business Outlook

Pros

1. The employee benefits are great. 401K is incredible, you get free ferry flights that can go anywhere in the world when they reposition an aircraft, great health insurance, and there are opportunities to work overtime all the time. 2. The people in middle management and under are great at this company. People care about one another and whenever you need someone to talk to at work, there is always someone there. 3. Great for getting started in aviation if that is your intended career path.

Cons

1. You work for the top 1% who are sometimes really nice and sometimes are just flat out insane. The problems you deal with often are not real customer service issues. It is just about them being incredibly picky and entitled. 2. The job itself is very repetitive. You book flights, you book catering, you book rental cars. It can be exciting but "exciting" often means there is some service issue and you have to clean up someone's mess on your team or you have to advise a 4 hour delay so someone misses a board meeting for their company. 3. You are on the frontlines for other people's screw ups within the company. The customers often don't understand this because they just want their way and don't want to hear your explanation.

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NetJets Response
3y
Thank you for commenting on your experiences with your day-to-day work. Our goal is to provide a safe and accountable work environment where all employees are valued for their individual contributions. We appreciate your thoughtful feedback.
1.0
Nov 21, 2018
Recommend
CEO approval
Business Outlook

Pros

Free insurance. Points for hotel and airlines!

Cons

Crap crew meals, micromanaging of international meals, favoritisms on international trips . Over all stick to the majors, don’t bother unless you want to be pissed off your entire career here!

Viewing 22 - 24 of 701 Reviews

Glassdoor has 786 NetJets reviews submitted anonymously by NetJets employees. Read employee reviews and ratings on Glassdoor to decide if NetJets is right for you.