2.0
Jul 21, 2026
Great benefits but poor management support and growth opportunities
Former employee, more than 1 year
Houston, TX
Recommend
CEO approval
Business Outlook
Pros
"Unlimited" PTO (RTO) WFH Days Decent/Competitive Compensation compared to other MSPs in the state
Cons
Lack of support from upper management for lower level Support Analysts.. Management always takes POCs side and do not mind writing you up for minor mistakes Work life balance is awful, expect to work most holidays and RTO on first come first serve basis Praise with no clear growth path expect to stay stagnant regardless of certifications/degrees/years of experience Constant Restructures
