New Balance reviews

3.9

71% would recommend to a friend

(1,243 total reviews)

Joe Preston

83% approve of CEO

61% positive business outlook

New Balance has an employee rating of 3.9 out of 5 stars, based on 1,243 company reviews on Glassdoor which indicates that most employees have a good working experience there. The New Balance employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

1K reviews
4.0
Apr 23, 2019

Good company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good to work in this company

Cons

No cons . Salary hike is poor

5.0
Apr 11, 2019
Recommend
CEO approval
Business Outlook

Pros

I absolutely loved my time at New Balance Athens. I was a Fit Specialist during my 4 years of college and was Assistant Store Manager for the last 2 years also. They accommodated for my weird class schedule & I got most weekends off that I requested as long as it was reasonable. Learned a lot about the industry & loved working for a company that supports American made/manufactured items. They make a great product & Ty, the owner/operator for Athens is incredibly kind. Would do it all over again in a heartbeat! You need to be comfortable around strangers/talking to people. Once you learn the product it's a pretty straightforward job and fun to problem solve for the customer.

Cons

You're dealing with the public so keep in mind you'll occasionally deal with difficult people, but that's just part of retail.

2.0
Mar 28, 2019

Weak department leaders = Lack of Focus and Strategy

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Strong Presence in the Boston Area Increasing Global Footprint Talented, hard working employees that are passionate about their jobs

Cons

Leaders do not inspire or promote their teams Lazy, "do enough to get by" leaders that lack vision and motivation to lead their teams to success Too many "Managers", not enough Leaders

Viewing 901 - 903 of 1,243 Reviews

Glassdoor has 1,490 New Balance reviews submitted anonymously by New Balance employees. Read employee reviews and ratings on Glassdoor to decide if New Balance is right for you.