New Balance reviews

3.9

71% would recommend to a friend

(1,242 total reviews)

Joe Preston

83% approve of CEO

61% positive business outlook

New Balance has an employee rating of 3.9 out of 5 stars, based on 1,242 company reviews on Glassdoor which indicates that most employees have a good working experience there. The New Balance employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

1K reviews
1.0
Oct 18, 2017

BEWARE

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The pros will never outweigh the cons at this company.

Cons

I would encourage anyone seeking employment with New Balance to consider these points: 1. Employees are treated very poorly and contractors are treated even worse. 2. Senior management is out of touch with what is really happening both inside and outside of the business. Most of them are severely under qualified. They also micromanage heavily. 3. Middle management needs a serious overhaul or at least better situational training. Some teams are ran by favoritism. 4. The company is fairly flat. Don’t expect pay to increase or any movability in terms of title or moving to another department. No recognition is provided either. 5. Virtually no training is provided by HR or your internal team so you’ll definitely feel unsupported 99% of the time. 6. Pay will be average at best. Most people are severely underpaid for their responsibilities. 7. Resources are horribly limited but yet sales and output are expected to increase. New Balance may have been a good company to work for several years ago but this is no longer the case now. So many employees all over the company are leaving because of the facts mentioned above.

5.0
Oct 11, 2017
Recommend
CEO approval
Business Outlook

Pros

I get 8% of my past year's salary once a year, even though being a Sales Associate at an outlet store is the lowest rank you can get. All team members can get "spiff," a monthly bonus based off the store's performance, once a month.

Cons

My only complaints are the personalities of the store managers, which varies from store to store.

Viewing 994 - 996 of 1,242 Reviews

Glassdoor has 1,489 New Balance reviews submitted anonymously by New Balance employees. Read employee reviews and ratings on Glassdoor to decide if New Balance is right for you.