New Balance reviews

3.9

71% would recommend to a friend

(1,242 total reviews)

Joe Preston

83% approve of CEO

61% positive business outlook

New Balance has an employee rating of 3.9 out of 5 stars, based on 1,242 company reviews on Glassdoor which indicates that most employees have a good working experience there. The New Balance employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

1K reviews
1.0
Oct 7, 2017

Don't work here

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

convenient busy location (in the commons)

Cons

Management team is horrible, very rude, pretentious. Scheduling was a nightmare, and was done very poorly, they would make the schedule overlooking availability. They would neglect customers and the few employees on the floor and proceed to be sitting in the back doing nothing. On top of the that, there was an abundance of unnecessary and unprofessional work place drama. There was a lot of favoritism also in terms of scheduling, hiring, and promotions. Overall just don't apply here unless you want headaches, and to be paid less than you deserve for doing everyone else's job.

3.0
Oct 2, 2017

Sales Associate

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

slow pace easy work days.

Cons

barely any traffic on weekdays creates more free time to talk among employees which invites gossip.

5.0
Sep 25, 2017

Great job to get in to sales.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great atmosphere. Great place to work on the face to face engagement with customers.

Cons

Promotions takes awhile and can be boring at times.

Viewing 997 - 999 of 1,242 Reviews

Glassdoor has 1,489 New Balance reviews submitted anonymously by New Balance employees. Read employee reviews and ratings on Glassdoor to decide if New Balance is right for you.