New Balance reviews

3.9

71% would recommend to a friend

(1,242 total reviews)

Joe Preston

83% approve of CEO

61% positive business outlook

New Balance has an employee rating of 3.9 out of 5 stars, based on 1,242 company reviews on Glassdoor which indicates that most employees have a good working experience there. The New Balance employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

1K reviews
1.0
Sep 24, 2017
Recommend
CEO approval
Business Outlook

Pros

My fellow coworkers who I created a bond with while suffering through a very uncomfortable job are the only pros I can think of.

Cons

1) The store operations are very very outdated from closing to opening processes are in dire need of upgrades. 2) The shipping and receiving process is horrible due to the fact that everyone must scan individual boxes just to receive product into the store. That is just one example of how outdated the entire process is. 3) Since I started back in March the amount of turn over in the store I worked in was very high. More than 10 people quite or got fired which includes the store manager leaving which is an indicator of how the employees are being treated and valued. 4) The lack of communication among the upper management team (including myself) was staggering. I truly attempted to put in the effort of always keeping a line of communication open but there were always opportunities and important topics that were brushed under the rug.

5.0
Aug 31, 2017

Part-Time

Recommend
CEO approval
Business Outlook

Pros

flexible schedule, friendly people, easy to learn expectations

Cons

pressure for sales metrics, slow with training

5.0
Aug 30, 2017

Fantastic Company to Work For

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Fantastic Benefits with a laid back environment. Opportunities to grow within department.

Cons

Usually start out as a temp without benefits. Growth in responsibilities comes faster than growth in salary.

Viewing 1000 - 1002 of 1,242 Reviews

Glassdoor has 1,489 New Balance reviews submitted anonymously by New Balance employees. Read employee reviews and ratings on Glassdoor to decide if New Balance is right for you.