Newrez reviews

3.5

61% would recommend to a friend

(1,492 total reviews)

Baron Silverstein

69% approve of CEO

60% positive business outlook

Newrez has an employee rating of 3.5 out of 5 stars, based on 1,492 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Newrez employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

1K reviews
4.0
Jun 1, 2026

It is a really good company

Recommend
CEO approval
Business Outlook

Pros

It is a really good company

Cons

Too many people to answer to

avatar
Newrez Response
4w
Thank you for sharing your thoughts. We appreciate your feedback and value your perspective. It helps us continue to improve and create a better experience for all teams.
2.0
May 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Competitive compensation, exposure to a fast-paced mortgage servicing environment, and the opportunity to work with many hardworking professionals.

Cons

While accountability and policy adherence are important, I found the coaching and performance management process to be inconsistent. In my case, concerns that ultimately led to my separation were based on examples spanning many months, yet they were never addressed through coaching or corrective feedback when they occurred. This made it difficult to identify and correct issues before they escalated. After many years with the company and no prior disciplinary history, I would have appreciated a more proactive approach to employee development and communication. Managers have many responsibilities, but regular feedback and timely coaching should remain a priority to help employees succeed and avoid preventable outcomes.

avatar
Newrez Response
4w
Thank you for sharing your experience with us. We’re glad you highlighted the compensation and team, and we also hear your concerns around coaching consistency and communication. That kind of feedback matters and has been shared with the team as we continue to improve.
2.0
May 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Great place to learn the ropes of the mortgage business. Managers are cool.

Cons

Very low compensation plan compared to other places. In order to reach a certain level of pay, you have to reach certain “tiers” — even the highest “tier” is low compared to other companies out there. Hired way too many people so the leads are very little. Rely mostly on credit triggers. Not enough products to help all customers (down payment assistance, grants). Rates are non-competitive, especially when credit unions are who you’re competing with.

avatar
Newrez Response
4w
Thank you for sharing your experience. We're glad to hear you've had a good experience with your managers and were able to learn from them. We also hear your feedback on compensation, leads, and product offerings. That kind of input is important and will be shared with the team as we continue to improve.
Viewing 10 - 12 of 1,492 Reviews

Glassdoor has 1,533 Newrez reviews submitted anonymously by Newrez employees. Read employee reviews and ratings on Glassdoor to decide if Newrez is right for you.