Is Newrez a good company to work for?

Newrez has an overall rating of 3.5 out of 5, based on over 1,538 reviews left anonymously by employees. This rating has increased by 1% over the last 12 months. 60% of employees would recommend working at Newrez to a friend and 60% have a positive outlook for the business. The best reviews about Newrez have been left by employees working as Production Assistant , Team Lead and Business Analyst .

Does Newrez pay their employees well?

According to anonymously submitted Glassdoor reviews, Newrez employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Newrez. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Newrez?

60% of Newrez employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Newrez 3.5 out of 5 for work life balance, 3.5 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Newrez?

Loss Mitigation Specialist (70) , Mortgage Loan Officer (67) , Mortgage Consultant (53) , Loan Officer (46) , Mortgage Loan Processor (46) , Loan Processor (43) , Mortgage Underwriter (31) , Underwriter (26) , Analyst (23) , Loan Consultant (19) , Manager (19) , Performing Loan Consultant (18) , Production Assistant (16) , Team Lead (15) , Account Manager (14)

What are the pros of working at Newrez according to real employee reviews?

"pay WAS good but now its hard to make a money and low hourly pay" ((in 80 reviews)); "Benefits are good If you are single but very expensive for families" ((in 79 reviews)); "Great people to work with" ((in 64 reviews)); "Good compensation, work from home" ((in 45 reviews)); "The culture is great and they are very open to work" ((in 36 reviews))

What are the cons of working at Newrez according to real employee reviews?

"Bad management And takes forever to move up" ((in 76 reviews)); "Constant change with poor training and execution and constantly trying to find ways to pay you less." ((in 56 reviews)); "Massive layoffs continue." ((in 34 reviews)); "Poor communication and infrastructures." ((in 23 reviews)); "Long hours for high profile projects" ((in 15 reviews))

What are employees saying about Newrez layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Newrez layoffs and their outlook for job security at Newrez in 2026.

What are the top reviewed Newrez locations?

Greenville , Coppell , Fort Washington , Houston , Tempe , Dallas , Plymouth Meeting , Philadelphia , Irving , Columbia , Charlotte , Tampa , Oklahoma City , Jacksonville , Strongsville , San Diego , Phoenix , Raleigh , New York , Indianapolis , Los Angeles , Kirkland , Katy , Texas City , Seattle , Downers Grove , Virginia Beach , Chandler , Denver , Monroe

Newrez reviews

3.5

60% would recommend to a friend

(1,497 total reviews)

Baron Silverstein

68% approve of CEO

60% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.5

Culture & values

3.5

Work/Life balance

3.5

Compensation and benefits

3.5

Career opportunities

3.3

Senior management

Newrez has an employee rating of 3.5 out of 5 stars, based on 1,497 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Newrez employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

4.0

Jul 4, 2021

Quick review

Loss mitigation specialist i

Recommend

CEO approval

Business Outlook

Pros

SMS is a division of NewRez and is a fast-growing company. They have hundreds of new hires in various roles to take on the expansion.

Cons

SMS is a division of NewRez and is a fast-growing company with growing pains and a lot of staff that are new to the company.

Newrez Response

4y

We genuinely appreciate your feedback. We strive to build a culture of excellence, openness, and personal accountability, and we’re always looking for talented and hardworking individuals. If you have friends or family whom you think might be a good fit here at Shellpoint, please direct them to the “Careers” section of our website: https://jobs.shellpointmtg.com/

3.0

Jun 30, 2021

Not competitive

Reo asset manager

Recommend

CEO approval

Business Outlook

Pros

ProfessionL Environment Telework Friendly Staff

Cons

Costly health benefits Forced Ranking Company over sells and under delivers on bonuses, raises, etc.

Newrez Response

4y

We genuinely appreciate your feedback. We strive to build a culture of excellence, openness, and personal accountability, and we’re always looking for talented and hardworking individuals. If you have friends or family whom you think might be a good fit here at Shellpoint, please direct them to the “Careers” section of our website: https://jobs.shellpointmtg.com/

5.0

Jun 21, 2021

Excellent place

It support technician

Recommend

CEO approval

Business Outlook

Pros

Good people to work with.

Cons

Support team to amount of users is too much

Newrez Response

4y

We genuinely appreciate your feedback. We strive to build a culture of excellence, openness, and personal accountability, and we’re always looking for talented and hardworking individuals. If you have friends or family whom you think might be a good fit here at Shellpoint, please direct them to the “Careers” section of our website: https://jobs.shellpointmtg.com/

Viewing 1306 - 1308 of 1,497 Reviews

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Newrez reviews

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Reviews by job title

Quick review

Not competitive

Excellent place

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