Is Newrez a good company to work for?

Newrez has an overall rating of 3.5 out of 5, based on over 1,537 reviews left anonymously by employees. This rating has increased by 2% over the last 12 months. 61% of employees would recommend working at Newrez to a friend and 60% have a positive outlook for the business. The best reviews about Newrez have been left by employees working as Production Assistant , Team Lead and Business Analyst .

Does Newrez pay their employees well?

According to anonymously submitted Glassdoor reviews, Newrez employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Newrez. This rating has been stable over the past 12 months.

How satisfied are employees working at Newrez?

61% of Newrez employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Newrez 3.4 out of 5 for work life balance, 3.5 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Newrez?

Loss Mitigation Specialist (70) , Mortgage Loan Officer (67) , Mortgage Consultant (53) , Loan Officer (46) , Mortgage Loan Processor (46) , Loan Processor (43) , Mortgage Underwriter (31) , Underwriter (26) , Analyst (23) , Loan Consultant (19) , Manager (19) , Performing Loan Consultant (18) , Production Assistant (16) , Team Lead (15) , Account Manager (14)

What are the pros of working at Newrez according to real employee reviews?

"Benefits are good If you are single but very expensive for families" ((in 85 reviews)); "pay WAS good but now its hard to make a money and low hourly pay" ((in 81 reviews)); "Great people too work with" ((in 65 reviews)); "flexible hours, work from home." ((in 43 reviews)); "have great managers family values are important" ((in 37 reviews))

What are the cons of working at Newrez according to real employee reviews?

"Bad management And takes forever to move up" ((in 78 reviews)); "Constant change with poor training and execution and constantly trying to find ways to pay you less." ((in 53 reviews)); "Massive layoffs continue." ((in 36 reviews)); "Poor communication and infrastructures." ((in 24 reviews)); "Long hours for high profile projects" ((in 14 reviews))

What are employees saying about Newrez layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Newrez layoffs and their outlook for job security at Newrez in 2026.

What are the top reviewed Newrez locations?

Greenville , Coppell , Fort Washington , Houston , Tempe , Dallas , Plymouth Meeting , Philadelphia , Irving , Columbia , Charlotte , Tampa , Oklahoma City , Jacksonville , Strongsville , San Diego , Phoenix , Raleigh , New York , Indianapolis , Los Angeles , Kirkland , Katy , Texas City , Seattle , Downers Grove , Virginia Beach , Chandler , Denver , Monroe

Newrez reviews

3.5

61% would recommend to a friend

(1,496 total reviews)

Baron Silverstein

69% approve of CEO

60% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.6

Compensation and benefits

3.5

Culture & values

3.5

Career opportunities

3.4

Work/Life balance

3.4

Senior management

Newrez has an employee rating of 3.5 out of 5 stars, based on 1,496 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Newrez employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

3.0

Jun 28, 2019

Customer service

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

The benefits and pay and the fast paced environment

Cons

A lot of hours to work

Newrez Response

6y

Thanks for your review. We’re trying to build a culture of excellence, openness, and personal accountability; and we’re always looking for talented and hardworking individuals to join our team. If you know anyone who may be a good fit, please direct them here: https://jobs.shellpointmtg.com/

5.0

Jun 9, 2019

Great!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good Company stable and growing

Cons

none at the moment really. good place to w/o.

5.0

Jun 9, 2019

THE place and team to work for.

Auditor

Recommend

CEO approval

Business Outlook

Pros

Great management staff, people on the team are willing to step up and provide training to the new hires. The atmosphere is friendly and helpful with an urgency to get the job done. I love the people I work with and for.

Cons

Greenville downtown parking is not the greatest.

Newrez Response

6y

Thank you for your feedback. We’re glad you've enjoyed being part of our team. If you know any talented & hardworking individuals whom you think might be a good fit here at Shellpoint, please direct them to the “Careers” section of our website: https://jobs.shellpointmtg.com/

Viewing 1417 - 1419 of 1,496 Reviews

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Jobs at Newrez

Relationship Associate

Customer Service Representative

Newrez

Newrez reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Customer service

Great!

THE place and team to work for.

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