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      Newrez

      Engaged Employer

      Newrez reviews

      3.5

      61% would recommend to a friend

      (1,496 total reviews)

      Baron Silverstein

      69% approve of CEO

      61% positive business outlook

      Ratings by demographic groups

      Newrez has an employee rating of 3.5 out of 5 stars, based on 1,496 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Newrez employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

      Reviews by job title

      1K reviews
      1.0
      Jun 12, 2014

      Absolutely terrible

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Honestly I can't think of one good thing about this company.

      Cons

      You would make more in a restaurant 7.25 an hour base. The promise that everyone there is closing large numbers of loans and everything is set up for sale side. In reality it's the opposite, everyone is closing max 3 loans due to a convoluted underwriting process. Training is terrible either you get it or you don't and you have a week to absorb all of the information. The computer software they are designing is garbage. It stops working constantly. Oh and the 1500$ automatic withdrawal from your commission every month doesn't help either. And you won't be moving up in the company...ever.

      2.0
      Jan 16, 2014

      Was able to gain experience in several areas, but management is shortsighted & clueless

      Processor
      Recommend
      CEO approval
      Business Outlook

      Pros

      -great co-workers -opportunity to gain experience in areas outside your job description

      Cons

      -volatile business environment -extremely poor training in certain areas ( sales, processing) -management is extremely poor and inexperienced -poor pay and benefits -no opportunities for advancement

      2.0
      May 22, 2026

      Competitive pay but inconsistent coaching and feedback

      Call center supervisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      Competitive compensation, exposure to a fast-paced mortgage servicing environment, and the opportunity to work with many hardworking professionals.

      Cons

      While accountability and policy adherence are important, I found the coaching and performance management process to be inconsistent. In my case, concerns that ultimately led to my separation were based on examples spanning many months, yet they were never addressed through coaching or corrective feedback when they occurred. This made it difficult to identify and correct issues before they escalated. After many years with the company and no prior disciplinary history, I would have appreciated a more proactive approach to employee development and communication. Managers have many responsibilities, but regular feedback and timely coaching should remain a priority to help employees succeed and avoid preventable outcomes.

      avatar
      Newrez Response
      1mo
      Thank you for sharing your experience with us. We’re glad you highlighted the compensation and team, and we also hear your concerns around coaching consistency and communication. That kind of feedback matters and has been shared with the team as we continue to improve.
      Viewing 160 - 162 of 1,496 Reviews
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      ReviewsNewrez reviews

      Glassdoor has 1,537 Newrez reviews submitted anonymously by Newrez employees. Read employee reviews and ratings on Glassdoor to decide if Newrez is right for you.