Newterra reviews

- Horrible product, no system has ever worked to design. They are to last for 10 years for there Microclear membranes never seen one system last 2 years without replacement. Also did i mention cost about 10* what the competition charges. - No customer support, always blaming customer every time something goes wrong. only react if they think there is going to be a large financial in-pack / or they think they can up sell your on more crap. - Engineers are extremely arrogant, Never listen to advise from there employees who have years of experience and great ideas how to solve most issues. - Should be taken to court for not paying years of over time / Vacation pay.... Almost every field guy works way above there salary contract hours but have never been compensated for there work... BIG ONE you cant run a business and not pay your people for there time. - I could go on and on but to what avail, if you are in the water or waste water industry stay as far away from this company as possible.

Newterra is one of the worst managed companies I have ever worked for. I have been working in engineering here for numerous years. The senior management team is very immature with no experience other than at Newterra. This causes the company to falter when it comes to growth. New employees that enter the company with any kind of competence are backstabbed simply because of fear from the existing management team’s lack of knowledge from the outside world. Outsiders are not readily accepted within the company. We recently had a procurement manager that was very experienced, he was a great support to the engineering team yet we let him go just when things were going well simply because he intimidated our Senior Managers and we are back too little to no support. Newterra is still in the 70’s when it comes to processes, LEAN Manufacturing etc.. I have heard over and over again that things will not work at Newterra because we are different. What’s different is the management team has little to no understanding of standard manufacturing processes. Communication is another failure at Newterra. We never get the truth and everyone knows it, our company’s communication meetings are a joke. The team’s incompetence shows through when it comes to implementation of new endeavours. The change is implemented then the management team will change direction and drop the implementation long before it has a chance to take effect. We have never followed through with a new process that really means something. Now we are looking at implementing a new ERP system - I am concerned as we do not have the internal knowledge to be successful and fear the outcome will be a catastrophe to say the least. I personally have moved six times in the last two years disrupting the whole company simply because it is the new flavor of the month.