Terrible product for mid-side brands, they have no clue how to differentiate their product offer between mid-side vs growth accounts. They always give priority and most effort to the EMEA team, America is not really in the picture. They overworked account managers and account executives since they got rid of so many people, which is hurting their team's morale. Last year they hired too many sales but hardly any BDRs (still not many BDRs today) which gave the sales team the load of work to prospect and close at the same time. There was no organization and structure through the process, which in the end made the company realize that they over hired sellers, ending up with more than 33% layoff turnout up to today. As it is today, they seem to be ok because there are only a handful of sellers and AMs running accounts, enough for what they can run. Lastly, they have gone through so many CEOs and other leaders, which confirms the reason for so many turnovers and layoffs in the last two years.
