Nextdoor reviews

3.6

55% would recommend to a friend

(299 total reviews)
avatar

Nirav Tolia

66% approve of CEO

45% positive business outlook

Nextdoor has an employee rating of 3.6 out of 5 stars, based on 299 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nextdoor employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

299 reviews
1.0
Jul 10, 2024
Recommend
CEO approval
Business Outlook

Pros

The only thing that kept me here was my colleagues Client Partner, Account Managers, and Ad Ops across the mid-market team. Everything else, including leadership was horrible.

Cons

You really don't know whats going to happen tomorrow working at Nextdoor. -One month after starting there was a 25% mass layoff across the whole company. - New CEO changes months later -Was assigned a new leader halfway through my time NB. By far the worst people leader and worst manager I have ever had in my entire life. I felt like I was being watched at every moment of the day, and since there was seniority here, all of this behavior was brushed under the rug and dismissed. Even when brought up to senior leadership and HR. There was one point of my job scope where she asked to be CC'ed on 100% of my client outreach, after reaching of quota 125% in Q1 2024. Literally no people management skills whatsoever. There was obviously an over control issue with remote managing, and many other team members that felt this way. Myself and other members were scared to ask questions and she would give snarky responses saying that we should know this information already. ND should hire people leaders that have strong leader characteristics instead of junior level managers that do not know how to manage a team and be collaborative and supportive. Literally a joke! -Senior leadership leaving without any jobs lined up. Many sales leads left the company with new opportunities, or no opportunities at all. Total red flag. -We were required to go into the office three times a week starting May 2024, when working there for 8 months it didn't seem like working remote or in your designated office location was an issue. There were remote employees located in different parts of California, Texas, etc. My manager would contact other team members in the office to make sure her team members were there, as she was located in Chicago and couldn't micromanage that. Super toxic. -Sales leaders for Mid Market all gossip together and felt like I was back in high school. The head of sales slacks us directly about accounts nonstop- why is this happening? There obviously is no communication between upper management. Learn how to effectively run a sales team and communicate between upper management positions about accounts. - I was laid off my role one month ago with no reasoning or any information how the decision was made. I asked for data driven reasoning and I wasn't supplied any information, and my whole team (besides my manager) was happy with me. Literally had so much anxiety working here. Please stay away from this place and especially mid market sales. Such a relief to be gone!

1.0
Nov 30, 2023
Recommend
CEO approval
Business Outlook

Pros

the wlb is decent, okay benefits package (though health insurance is below industry standard)

Cons

Lots of micromanagers and bad managers within the Sales & AM org, terrible RTO policy, bad executive leadership, and lack of unified company direction which is not inspiring for the employees.

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Nextdoor Response
2y
Hi neighbor, Thanks for your review. Your feedback will be invaluable in helping us identify areas where we can make meaningful changes and enhancements. We genuinely believe that open and honest dialogue is key to building a supportive and fulfilling workplace culture. To further address your concerns, we’d recommend setting up time to speak with a member of the People Business Partner team. Thank you again for sharing your thoughts.
3.0
Nov 17, 2023
Recommend
CEO approval
Business Outlook

Pros

The people on the ground doing the actual work are the literal best. Super collaborative and kind. I really enjoy working with my team.

Cons

Leadership is god awful. Their rookie mistakes have cost 25% of the company to lose their jobs. And now the people I've enjoyed working with, who have worked so hard, are gone. Culture is now gone. Total bummer.

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Nextdoor Response
2y
We appreciate you taking the time to share your thoughts with us, neighbor. We prioritize open and honest discussions, especially when it comes to sensitive topics. Our aim is to create an environment where everyone feels included and comfortable expressing their opinions, engaging with our people leaders and leadership team. We encourage you to schedule a meeting with your designated People Business Partner. It is our goal to address your feedback and work together to develop an actionable plan moving forward.
Viewing 37 - 39 of 299 Reviews

Glassdoor has 365 Nextdoor reviews submitted anonymously by Nextdoor employees. Read employee reviews and ratings on Glassdoor to decide if Nextdoor is right for you.