Nextdoor reviews

3.6

55% would recommend to a friend

(299 total reviews)
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Nirav Tolia

66% approve of CEO

45% positive business outlook

Nextdoor has an employee rating of 3.6 out of 5 stars, based on 299 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nextdoor employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

299 reviews
2.0
Dec 11, 2019

Inspirational CEO, controversial CRO, terrible CPO

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The organization strongly believes in the mission, and people who work there regularly state the mission as the reason they join. ICs are generally very kind and respectful to each other.

Cons

Toxic work environment. Toxic product leader openly belittles people who's ideas or perspectives don't align with her own. Backstabbing is rampant, even blatant lies in order to advance agendas. CPO hires based on personal relationships instead of fitness for roles. Little-to-no vision from CPO, mostly micromanaging and arguing about executional details. How the org actually operates is in conflict with the stated mission and values of the business.

1.0
May 5, 2020

More work for less reward

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The mission is why most of us are here. The platform has potential to "do good." And the little perks are nice. The snacks. The little credits/gifts/company gifts. Most of the people are great.

Cons

The culture under the CMO/CRO is garbage. There is always unhealthy tension to get things done faster. They've crossed the line of the optimal work/life balance where the companies I've previously worked for have danced around it. Back then I felt pushed, but still happy and productive. Here, I was just tense...for years! Regular scenario: "What's an optimistic timeline for this project?" After giving a response... "Ok, please get it done sooner thanks." Tomorrow: "Hey can I get a status update? Any way we can pull that in?" You are encouraged to respond to late night pings which happen regularly. There are abrupt shifts in focus. There is an incredibly high turnover rate in this org of Nextdoor, so much so it's surprising there's any culture at all. Worst of all, performance and reviews mean nothing. I have been praised for regularly exceeding expectations, told I am making "company wide" impact, and thanked for putting in some serious crunch time. Thanks for that <4% raise. So that's why I'd give Nextdoor a 1/5. Don't lead me on for years with little to no reward. If you're in the bay area, there are a plethora of better options.

1.0
Aug 15, 2023

Look elsewhere- you'll consider your time and energy wasted

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There are some hardworking, smart, passionate employees who make coming into the office and logging online tolerable.

Cons

1. Selfish priorities - Leadership, as well as heads of departments care more about their career advancement than anything else, and often are unqualified for the position. There are many managers that don't understand the fundamentals of their organization or what the team's core purpose is. 2. Not equal opportunities for "open" roles - New managers and leaders hire (and keep) their colleagues from previous companies for loyalty over capability and fit. Often times roles will be filled before they're publicly posted, and current employees will never have a legitimate opportunity to interview or apply for internal promotions. 3. Politics and moral dishonesty - Decisions are regularly made that are complete head-scratchers, often when leadership is not in the weeds enough to know what the best course of action is. Additionally, it's a regular practice to misleadingly frame numbers and performance to leadership so that your team/org looks good, or fabricate numbers entirely to get resources or buy-in. 4. Lack of career growth clarity - Managers have to bend over backwards to get clear direction from HR on how their reports can be promoted, and what a growing career path looks like. 5. Leadership turnover - Brief stints with Chief Revenue, Chief Design, Chief Marketing, and product leadership roles showcase leadership's inability to hire and retain the right leaders for the job. 6. Feedback is ignored - Features are built or removed based on leadership's hunches without supporting data. Employee engagement survey results are routinely ignored. Leadership avoids answering questions or giving straight forward answers. Often you're left with more questions than answers from their vague responses. 7. No consideration for our users- Changes to our product to prioritize revenue and inflate engagement numbers routinely come at the expense of the customer's experience. 8. Long term vision - It is not clear what the future of our product looks like or how we will achieve what we need to. We've changed direction and priorities so frequently that nobody is willing to spend time planning or commit to a plan of action.

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Nextdoor Response
2y
Hi former neighbor. Thank you for sharing your thoughts with us and for your contributions to the neighborhood for over 6 years. Earning trust is a core value at Nextdoor, and the most important part of what we do is building that trust with our employees and neighbors. We aim to facilitate open, inclusive discussions on sensitive topics as a company and we want to ensure that you have a safe space to freely express your opinion and engage with our people leaders and leadership team. By addressing hard topics in the open, we’re continuing to build a culture based on trust and transparency. We will ensure your feedback is passed onto our People Business Partner team.
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Glassdoor has 365 Nextdoor reviews submitted anonymously by Nextdoor employees. Read employee reviews and ratings on Glassdoor to decide if Nextdoor is right for you.