Nextdoor reviews

3.6

55% would recommend to a friend

(299 total reviews)
avatar

Nirav Tolia

66% approve of CEO

45% positive business outlook

Nextdoor has an employee rating of 3.6 out of 5 stars, based on 299 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nextdoor employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

299 reviews
1.0
Sep 14, 2023
Recommend
CEO approval
Business Outlook

Pros

• Once rallied around a mission to build a kinder world. • Previously enjoyed autonomy in work. • Base salary remains competitive.

Cons

• Deterioration of leadership leading to a fear-based culture. • Retaliation against dissenting voices under the guise of “disagree and commit.” • High attrition rates, especially among veteran engineers. • Unkept promises regarding layoffs, followed by an aggressive PIP culture. • Constant shifts in product direction and frequent team reorganizations. • Perceived absence of hands-on leadership from the CEO. • Return-to-office decisions that disregarded employee safety and well-being. • Office location in an area where many employees feel unsafe. • Insensitive and out-of-touch responses to employee concerns.

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Nextdoor Response
2y
Hi neighbor, Thanks for your review. Your feedback will be invaluable in helping us identify areas where we can make meaningful changes and enhancements. We genuinely believe that open and honest dialogue is key to building a supportive and fulfilling workplace culture. To further address your concerns, we’d recommend setting up time to speak with a member of the People Business Partner team. Thank you again for sharing your thoughts.
2.0
Feb 12, 2019

Could be great but

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Inspiring CEO who seems to care about what is best for the customers and creating a quality product that serves them is trying to instill proactive change across leadership team and create best framework for decision making and communications across company

Cons

My observations so far = seems like we are still ways away from creating a safe and productive environment for employees to be able to reach their potential HR seems to be in a constant state of disarray. Maybe because company is growing so fast but there seem to be noticeable cases of people leaving within a short period after their start. But nobody talks about what we’re doing to solve for this. Teams across the board seem understaffed, reactive, and lack clear leadership from a senior-middle management perspective CEO is making an effort for better transparency at the top but the way communications gets cascaded through the next ranks has been weird. It feels like there are still a lot of “he said she said” and “closed door communications”. The work environment feels inefficient and has eroded trust in managers. Misalignment and tension amongst senior leadership causes disruption to work for the rest of the team. Work gets delegated that is not necessarily in the best interest of the customer but out of pressure to pump out sales ...fast. Lack of transparency on hiring on a team level. It’s like hunger games. One day you have headcount and then you don’t. It’s all so mysterious. And puts you on edge. Makes you feel like a number and a nameless employee. Lack of diversity compared to other companies No clear career development plans or investment

1.0
Jul 31, 2023

Broken trust, lack of direction

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Decent benefits Good people in IC roles and middle management

Cons

Lack of product direction and strategy Won’t prioritize foundational tech debt Will resort to dark patterns in the interest of artificially boosting numbers Pip culture, fear culture, employees fear retaliation for sharing dissenting opinions against leadership

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Nextdoor Response
2y
Hello neighbor! Thank you for sharing your feedback with us. We value your opinion and take it very seriously. Earning trust is a core value at Nextdoor, and the most important part of what we do is building that trust with our employees and neighbors. We aim to facilitate open, inclusive discussions on sensitive topics as a company and we want to ensure that you have a safe space to freely express your opinion and engage with our people leaders and leadership team. By addressing hard topics in the open, we’re continuing to build a culture based on trust and transparency. If you’re open and comfortable bringing your concerns to your manager, People Business Partner, or a member of the People Team, we are here to listen and would be more than happy to go into more detail with you.
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Glassdoor has 365 Nextdoor reviews submitted anonymously by Nextdoor employees. Read employee reviews and ratings on Glassdoor to decide if Nextdoor is right for you.