Nextdoor reviews

3.6

55% would recommend to a friend

(299 total reviews)
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Nirav Tolia

66% approve of CEO

45% positive business outlook

Nextdoor has an employee rating of 3.6 out of 5 stars, based on 299 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nextdoor employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

299 reviews
1.0
Jul 22, 2014
Recommend
CEO approval
Business Outlook

Pros

Smart people work here and many of them are really driven by the mission of the product. Salaries seem to be on the high end, which is positive. There's a shiny new office and the Engineering team seems well led.

Cons

In an environment like SF and Silicon Valley, where company culture is king, Nextdoor really falls short. There is no belief in culture and no company identity. The people at the top set a tone of insincerity. There's a blatant divide between the old and the new employees. While the mission of the product is promising, it doesn't really bleed into the culture of the company which is disappointing...there's absolutely NO community which is ironic considering the product. If this company does well, it will be because the founders care about making a buck...not because they truly care about employees or the product's mission. It's all a facade. As an overall company, Nextdoor may do well, however, employee satisfaction isn't high on their list of priorities, so if being a satisfied, engaged, and developed employee matter to you, you'd be better off working elsewhere....

1.0
Sep 9, 2023
Recommend
CEO approval
Business Outlook

Pros

- Good base - overall decent work life balance - nice co workers

Cons

Nextdoor used to be a great place to work. I have been here for years now. Sadly, it has gone downhill tremendously. From poor leadership decision making, to poor middle management decisions. For employees that have been loyal to the company, no good equity grants offered to incentives them to stay. Career growth is stagnant. I know a lot of people personally and I can confidently say most are looking for a new job. Revenue is a mess. The company has been trying to work on ad stack forever and still can’t make good progress. Stock is awful, basically no equity compensation. Middle managers are awful, cold, distant, selfish. Poor leadership starts from the top. Sarah Friar handled the RTO very poorly, very confrontational and aggressive/insulting responses to common questions asked by employees. She hiring an awful head of product (Kiran) who tried to turn Nextdoor into Linkedin and failed miserably. CTO does literally nothing related to CTO work and just walks around the office greeting everyone and taking selfies. Sarah made our Chief revenue officer our head of marketing? How does that work? Head of people team just seems like he is happy to have a job right now and stay the ultimate yes man.

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Nextdoor Response
2y
Hi neighbor, thank you for taking the time to review us on Glassdoor. At Nextdoor, we value feedback from our employees and take it to heart. Constructive criticism is a powerful tool for growth and improvement, and we are grateful for your insights. We are committed to fostering a positive and inclusive work environment where every individual's voice is valued. If you have any further ideas or suggestions, we would love to hear them. We recommend setting up time to speak with a member of the People Business Partner team. Our doors are always open, and we welcome your continued input.
1.0
Jul 21, 2023

CEO Running into it ground

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Some great people in non leadership positions and middle management

Cons

Forced return to the office mandate announced when morale already hanging on by a thread. No stipend or parking or gas costs covered. When people ask why we can’t take a more thoughtful approach CEO spouts rehearsed babble quoting a random book that is supposed to make us understand the “principles”. Exactly why you should not join this company. People like her who have no idea how to talk to people or read a room. No clue how to run a company I’m sorry to say and it’s more obvious by the day. Oh and she also took a swipe at recruiting team blaming them for attrition rate vs address why most people don’t even last a year before quitting. This may be what ultimately ruins this company, and we know exactly who is responsible.

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Nextdoor Response
2y
Hi neighbor. Thank you for sharing your feedback. We value your opinion and take it very seriously. Earning trust is a core value at Nextdoor, and the most important part of what we do is building that trust with our employees and neighbors. We aim to facilitate open, inclusive discussions on sensitive topics as a company and we want to ensure that you have a safe space to freely express your opinion and engage with our people leaders and leadership team. By addressing hard topics in the open, we’re continuing to build a culture based on trust and transparency. If you’re open and comfortable bringing your concerns to your manager, People Business Partner, or a member of the People Team, we are here to listen and would be more than happy to go into more detail with you.
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Glassdoor has 365 Nextdoor reviews submitted anonymously by Nextdoor employees. Read employee reviews and ratings on Glassdoor to decide if Nextdoor is right for you.