Nextdoor reviews

3.6

55% would recommend to a friend

(299 total reviews)
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Nirav Tolia

66% approve of CEO

45% positive business outlook

Nextdoor has an employee rating of 3.6 out of 5 stars, based on 299 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nextdoor employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

299 reviews
2.0
Aug 4, 2023

Poor leadership, terrible morale

Recommend
CEO approval
Business Outlook

Pros

There are some great people here, especially in the tech org. Pay is OK especially if you are coming from FAANG. It was a good option prior to RTO.

Cons

There has been no meaningful product direction for years and no one has any faith in leadership to improve the situation. There are some phenomenal ICs, but most of them seem to be checked out and interviewing elsewhere at this point. WLB is OK if you’re popular politically but there’s a strong PIP culture so employees feel like there’s a target on their backs. Senior leadership is useless and at this point openly antagonistic toward the rank-and-file.

2.0
Aug 2, 2023
Recommend
CEO approval
Business Outlook

Pros

- interesting technical problems - very collaborative engineering culture - lots of opportunity to work on different things over time. Company is typically open to lateral movements across teams and occasionally functions. - genuinely some of the best coworkers I’ve had across my career — I have immense respect for the colleagues on my team and beyond who have taught me so much - I’ve learned more at Nextdoor than anywhere else I have worked

Cons

- C suite is incredibly out of touch with employees. CEO (Sarah Friar) and head of people are both incredibly tone deaf and rude to employees. I’ve had direct personal interactions with both that gobsmacked me with how unpleasant they were. - all hands is regularly a pure propaganda hour. No honest communication with employees. - strategic investments in growth above all feel shortsighted. Leadership has failed to adequately invest in making conversations on the platform less caustic (we all know that uncivil and sometimes racism conversations about crime are all over the platform). The teams that try work on this are pretty much ignored. - Recent RTO policy announcement was communicated incredibly poorly. Completely ignored most Q&A and offered no real concessions to working parents. CEO public ally called out an employee for being “rude” when they politely communicated disappointment in the policy. Pretended that the first half of the year was an “experiment” in RTO to collect data about if we should do it, then announced that the choice to do RTO “is not about the data” and is a “principled choice”. The only conclusion is that they looked at the data and it did not support their conclusion.

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Nextdoor Response
2y
Hi neighbor. Thank you for sharing your feedback and dedication to Nextdoor over the years. We value your opinion and take it very seriously. Earning trust is a core value at Nextdoor, and the most important part of what we do is building that trust with our employees and neighbors. We aim to facilitate open, inclusive discussions on sensitive topics as a company and we want to ensure that you have a safe space to freely express your opinion and engage with our people leaders and leadership team. By addressing hard topics in the open, we’re continuing to build a culture based on trust and transparency. If you’re open and comfortable bringing your concerns to your manager, People Business Partner, or a member of the People Team, we are here to listen and would be more than happy to go into more detail with you.
1.0
Sep 20, 2023

Terrible place to work; avoid at all costs

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Some of my teammates are good people

Cons

Sarah Friar is by far the worst CEO I’ve had in my entire career. For a company that is supposedly built on and one that preaches kindness, she is anything but kind. She has managed to bring company morale to an all time low, along with its stock price. She is rude, condescending, hypocritical and definitely doesn’t earn any respect from employees. She really needs to be fired before she runs the company to the ground. A strong blame culture within this company, which stems from the top. Just when you think the stock price can’t get any lower, it does.

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Nextdoor Response
2y
Hi neighbor, As a company, our goal is to foster inclusive and candid conversations about sensitive topics. We strive to create a safe space where you can openly express your opinions and engage with our people leaders and leadership team. To continue the conversation, we encourage you to set up time to speak with your People Business Partner. We hope to address your feedback and develop an action plan.
Viewing 7 - 9 of 299 Reviews

Glassdoor has 365 Nextdoor reviews submitted anonymously by Nextdoor employees. Read employee reviews and ratings on Glassdoor to decide if Nextdoor is right for you.